Technical Procurement Lead

Position Objectives:

 The Technical Procurement Lead owns the end-to-end technical procurement strategy for the fibre network project, ensuring that all materials, systems, and services are sourced in line with technical standards, cost targets, schedule requirements, and long-term operational objectives.


Job Description & Responsibilities:

  • Define and spearhead the overarching technical procurement strategy for fibre infrastructure, civil works, active/passive network elements, and professional services.
  • Design, implement, and audit robust procurement policies and standard operating procedures (SOPs) to ensure transparency, compliance, and organisational agility.
  • Act as the subject matter expert (SME) on global procurement best practices, continuously optimising the "Source-to-Pay" lifecycle.
  • Lead the drafting and negotiation of complex commercial agreements; serve as the primary interface with Legal counsel to ensure robust risk allocation and regulatory compliance.
  • Engineer comprehensive Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), incorporating sophisticated penalty and incentive structures tailored to specific project archetypes.
  • Execute high-stakes negotiations to secure favourable T&Cs, optimised pricing models, and long-term value creation.
  • Synthesise requirements from Design, Implementation, and Operations teams to ensure all procured solutions are technically fit-for-purpose, scalable, and future-proofed.
  • Oversee the end-to-end development and timely release of RFIs, RFPs, and RFQs by ensuring absolute alignment across all internal and external stakeholders.
  • Proactively identify and mitigate supply chain vulnerabilities by developing alternative sourcing routes, diversified vendor pools, and strategic safety stock protocols.
  • Shift focus from unit price to TCO analysis, ensuring long-term operational efficiency and CAPEX/OPEX balance.
  • Chair technical and commercial evaluation committees, facilitating vendor alignment workshops and complex technical clarifications.
  • Manage high-value vendor partnerships and execute rigorous periodic performance evaluations (Scorecards) to drive continuous improvement.


Qualifications & Experience: 

  • Bachelor's degree in Telecommunications, Electrical Engineering, or related discipline
  • Minimum 10+ years' experience in a similar role (procurement or supply chain management) within a Telecom Operator environment
  • Minimum 3+ years in a managerial role
  • CIPS certification is preferable
  • Proven experience leading large-scale technical & commercial evaluations and vendor selections
  • Strong cross-functional leadership and decision-making capability
  • Ability to work with a diverse range of stakeholders at all levels of the business
  • Reliability, teamwork, and professionalism towards co-workers and end customers
  • High-level skills with Microsoft Office Excel, PowerPoint, and Power BI
  • Results-oriented and driven to innovate in a flexible environment
  • Resourceful problem-solvers who take the initiative to learn new skills
  • Fluency in Arabic and English (reading and writing)
Al Mohammadiyyah, Saudi Arabia
Technical Procurement
Contract

QC Inspector – CSA

Position Objective:

The QC Inspector (CSA) is responsible for implementing quality control inspection and testing activities for all Civil, Structural, and Architectural works on the data centre and technical building construction project. The role ensures that construction activities are carried out in strict accordance with approved IFC drawings, project specifications, Inspection and Test Plans (ITPs), and applicable international and local standards, and that all quality records are maintained to the standard required for close-out and handover.

Job Description & Responsibilities:

  • Implement the project Quality Control Plan for all CSA construction activities, including earthworks, concrete works, structural steel erection, masonry, waterproofing, architectural finishes, external civil works, and raised access floor installation.
  • Review and verify that all CSA works are executed in accordance with approved IFC drawings, specifications, and method statements prior to and during construction.
  • Inspect incoming materials on site for conformance with approved submittals, test certificates, and material specifications, including reinforcement steel, structural sections, aggregates, cement, waterproofing membranes, and architectural finishing materials.
  • Monitor concrete production, placement, and curing activities, coordinating independent testing of concrete mix designs, slump, and compressive strength in accordance with project specifications.
  • Witness and document non-destructive testing (NDT) activities for structural steel welds, including visual inspection, and ultrasonic testing (UT) as specified.
  • Issue Non-Conformance Reports (NCRs) for any works or materials found to be non-compliant, and track corrective and preventive actions through to satisfactory close-out.
  • Maintain complete and accurate QC inspection records, test reports, material certificates, and photographic evidence for all CSA scope, ensuring full traceability from receipt to installation.
  • Participate in QC audits and reviews conducted by the client, company, or external quality bodies, supporting audit finding close-out activities.
  • Prepare daily QC inspection logs and contribute to weekly QC status reports submitted to the Site Manager.
  • Verify that As-Built drawings for CSA scope accurately reflect works executed on site and support the compilation of the project close-out dossier.

Qualifications & Experience:

  • Bachelor’s degree or Diploma in Civil Engineering or Architecture.
  • Minimum 8 years of QC inspection experience on major building or infrastructure construction projects, with at least 3 years on data centre or mission-critical or mega infrastructure projects.
  • Good working knowledge of relevant construction standards and codes.
  • Familiarity with ITP-based quality management systems and the ability to prepare, review, and execute inspection checklists.
  • Experience issuing NCRs, conducting root cause analysis, and managing corrective action close-out.
  • Proficiency in maintaining electronic QC inspection records and document control systems.
  • Good communication skills and ability to interface professionally with contractors, client representatives, and third-party inspectors.
  • Full professional proficiency in Arabic is required; a working knowledge of English is an advantage.


Al Mohammadiyyah, Saudi Arabia
Data Center - Site Management
Full time

Senior Project Manager – Core

Position Objective:

Lead and manage the end-to-end delivery of all Core Network projects within the submarine cable system, spanning DWDM/OTN optical transport (wet plant and dry plant), IP/MPLS backbone, International Gateway (IGW), Internet Exchange Point (IXP), and network security domains. Coordinate the delivery of cable landing stations, terrestrial backhaul segments, submarine line terminal equipment (SLTE), and international interconnection infrastructure. Ensure all core network workstreams achieve Ready for Service (RFS) milestones on time, within budget, and in full compliance with system design specifications, submarine cable consortium requirements, and engineering standards

Job Description & Responsibilities:

  • Develop and maintain integrated project plans, schedules, and WBS for all core network workstreams aligned with the submarine cable system delivery timeline.
  • Define and manage the critical path across wet plant commissioning, dry plant installation, SLTE activation, terrestrial backhaul build, and IP/MPLS backbone deployment.
  • Coordinate project planning across cable landing station construction, equipment room fit-out, power/cooling readiness, and network equipment installation sequences.
  • Align delivery milestones with submarine cable consortium schedules, marine operations, and shore-end landing activities.
  • Manage inter-workstream dependencies between DWDM transport, IP/MPLS, IGW/IXP, security, and facilities teams.
  • Oversee the delivery coordination of cable landing station infrastructure, beach manhole (BMH) construction, and cable route civil works.
  • Manage dry plant delivery activities including SLTE installation, ROADM deployment, OTN cross-connect commissioning, and terrestrial DWDM backhaul activation.
  • Coordinate with marine operations teams, submarine cable suppliers, and consortium partners for wet plant milestones (cable lay, splice, burial, and system characterization).
  • Track submarine system provisional acceptance testing (PAT) and final acceptance testing (FAT) milestones and ensure readiness for system handover.
  • Manage the integration timeline between submarine cable segments and terrestrial backbone infrastructure.
  • Manage end-to-end delivery from design approval through procurement, installation, integration testing, commissioning, and Ready for Service (RFS).
  • Coordinate cross-functional teams including optical engineers, IP/MPLS engineers, field installation crews, system integrators, and commissioning specialists.
  • Ensure all delivery activities comply with submarine cable industry standards, ITU-T recommendations, and consortium technical specifications.
  • Track and manage deliverables, vendor submissions, acceptance certificates, and RFS gate approvals.
  • Manage site access, logistics, customs clearance, and equipment staging for landing station and terrestrial node deployment.
  • Identify and proactively manage project risks including marine weather delays, equipment shipping disruptions, vendor resource constraints, and permitting issues.
  • Maintain project risk registers, issue logs, and change request trackers with regular status updates.
  • Escalate critical risks and delivery blockers to the Core Program Manager and project steering committee.
  • Manage change control processes for scope variations, design changes, and schedule re-baselines driven by submarine system or consortium requirements.
  • Act as the primary delivery interface with the consortium management committee, cable system supplier, and landing party partners.
  • Coordinate with international landing station counterparts and co-location partners across multiple countries.
  • Manage vendor delivery commitments, SLA performance, and contractual obligations for DWDM, IP/MPLS, and security equipment suppliers.
  • Prepare and deliver weekly/monthly project status reports, consortium progress updates, and executive dashboards.
  • Facilitate cross-workstream coordination meetings, design integration sessions, and system readiness reviews.
  • Track project resource allocation, utilisation, and workload across all core network delivery teams.
  • Monitor project expenditures, purchase orders, and forecast variances against approved budgets.
  • Ensure compliance with quality management processes, design review gates, and acceptance standards.
  • Maintain comprehensive project documentation including lessons learned, decision logs, and handover records.

Qualifications & Experience:

  • Bachelor's or Master of Engineering in Telecommunications, Electrical Engineering, or Engineering Management.
  • Minimum 10 years of experience in telecom project management, with at least 4 years on submarine cable system projects.
  • Proven experience managing landing station delivery, SLTE commissioning, and terrestrial backhaul deployment.
  • Strong knowledge of submarine cable system lifecycle: marine survey, cable lay, splice, characterization, PAT, FAT, and RFS.
  • Multi-vendor delivery experience (Ciena, Infinera, Nokia, Huawei, SubCom, NEC, Alcatel Submarine Networks).
  • PMP, PRINCE2, or equivalent certification is highly desirable.
  • Proficiency in Microsoft Project, Primavera, and program reporting tools.
  • Excellent communication, leadership, and multi-stakeholder coordination skills.
  • Submarine Cable System Project Delivery (Wet Plant & Dry Plant)
  • Cable Landing Station Construction & Commissioning Management
  • SLTE, DWDM/OTN & Terrestrial Backhaul Delivery Coordination
  • IP/MPLS Backbone & IGW/IXP Project Delivery
  • Marine Operations & Consortium Coordination
  • Ready for Service (RFS) & System Acceptance Management (PAT/FAT)
  • Critical Path & Integrated Schedule Management
  • Risk, Issue & Change Management
  • Vendor & Supply Chain Coordination
  • Budget Monitoring & Cost Performance Tracking
  • Senior Project Leadership & Decision Making
  • Submarine Cable Consortium Interface & Coordination
  • Multi-Country Stakeholder & Landing Party Management
  • Cross-Functional Team Coordination
  • Conflict Resolution & Negotiation
  • Executive Reporting & Presentation
Al Mohammadiyyah, Saudi Arabia
Core - Project Management
Contract

Project Controller (ISP)

Position Objective:

Ensure effective planning, monitoring, and control of all ISP project activities to achieve delivery within scope, schedule, and budget. Maintain accurate project schedules, cost controls, and performance metrics to support informed decision‑making. 

Strengthen coordination between engineering, design, access/permitting, implementation, and contractor/vendor teams to enable seamless project execution. 

Enhance project visibility through structured reporting, dashboards, and data‑driven insights for management and stakeholders. 

Improve operational efficiency by standardizing processes, automating reporting, and ensuring data integrity across systems.

Proactively identify risks, variances, and performance gaps, and drive corrective and preventive actions. • Support continuous improvement initiatives by analyzing trends, productivity, and project KPIs across ISP domain.


Job Description & Responsibilities:

  • Develop, monitor, and control ISP project schedules (covering planning, design, excavation, ducting, cable laying, splicing, equipment installation, rack setup, patching, testing, and final handover).
  • Track daily and weekly progress against the approved baseline, identify schedule variances, and recommend mitigation or recovery plans for both ISP activities.
  • Monitor and control all project activities to ensure delivery within scope, time, and budget.
  • Track scope changes including route modifications, quantity variations, BOQ updates, equipment changes, and manage the full change control process.
  • Prepare and maintain project budgets, BOQs, CAPEX/OPEX plans, and cost control reports for ISP works.
  • Conduct cost variance analysis, budget trend reviews, earned value analysis (EVA), and cash flow forecasting.
  • Validate quantities prior to invoicing and ensure data accuracy across reporting systems.
  • Coordinate with engineering, design, survey, permitting, and implementation teams to ensure readiness before execution of both field and facility‑based activities.
  • Monitor vendor productivity, resource allocation, and performance across ISP to ensure alignment with project objectives.
  • Track material delivery status (including fiber cables, ducts, chambers, ODFs, racks, patch panels, active equipment, and power components) to prevent execution delays.
  • Ensure alignment between field progress, ISP installation progress, and system updates (ERP/client portals) with strong data integrity controls.
  • Prepare weekly, monthly, and KPI‑aligned progress and financial reports for clients and internal stakeholders.
  • Develop and maintain Power BI dashboards and Excel‑based visual reports for management review.
  • Support automation of reporting processes to improve efficiency, accuracy, and transparency.
  • Identify and report risks, gaps, and discrepancies in OSP and ISP execution, and support preventive and corrective actions.
  • Generate executive‑level summaries, presentations, and insights for management decision‑making.
  • Contribute to continuous improvement initiatives through data analysis, visualization, and performance monitoring.
  • Monitor key KPIs such as team productivity, installation vs target, testing and acceptance rates, equipment installation progress, and rejection ratios.

Qualifications & Experience:

  • Bachelor’s Degree in Engineering, Telecommunications, or a related discipline.
  • Minimum 5+ years of experience in project control, cost management, or reporting roles within the Telecom ISP domain.
  • Strong understanding of project budgeting, CAPEX/OPEX planning, and cost control methodologies.
  • Hands‑on experience with Power BI, advanced Excel (pivot tables, formulas, data modeling), and other data visualization/reporting tools.
  • Proficiency in data management, reporting automation, and project performance tracking.
  • Familiarity with project scheduling tools and database systems used for progress monitoring and analysis.
  • Excellent analytical, problem‑solving, and organizational skills with high attention to detail.
  • Strong communication and presentation abilities to convey complex project data clearly.
  • Ability to multitask, prioritize, and work under pressure while maintaining accuracy and timelines.
  • Demonstrated teamwork, adaptability, and knowledge‑sharing capabilities within multi‑disciplinary project environments.
Al Mohammadiyyah, Saudi Arabia
FNI
Full time

Senior Project Manager –Network Migration (SDH/DWDM/Transport)

Position Objective:

The Senior Project Manager – Network Migration will provide full support to the Program Manager in delivering consultancy services and ensuring high-quality project deliverables. The role will be responsible for the end-to-end project delivery of Network Migration and Modernization, with focus on SDH, DWDM, OTN and Transport networks, including network modernization, traffic and service migration, switch-off, decommissioning and dismantling. The Senior Project Manager will ensure effective coordination across Client departments, technical domains, Vendors and Contractors to achieve the program objectives within agreed scope, schedule, quality and budget.

Job Description & Responsibilities:

  • Manage the end-to-end implementation of Network Migration projects covering SDH, NG-SDH, DWDM, OTN and associated Transport networks.
  • Lead the planning and execution of Transport modernization, traffic/service migration, switch-off, decommissioning and dismantling activities.
  • Manage migration from legacy SDH-based networks towards modern DWDM/OTN, IP/MPLS and packet-based Transport solutions.
  • Establish and maintain a detailed project plan covering scope, milestones, resources, dependencies and priorities in line with Client requirements.
  • Monitor project progress, KPIs and key milestones, proactively identify bottlenecks and ensure timely implementation of corrective and recovery actions.
  • Ensure all migration prerequisites and dependencies are identified, tracked and cleared, including network readiness, fiber/OSP, ISP, space, power and connectivity requirements.
  • Coordinate migration activities including traffic analysis, migration planning, MDT/cutover, traffic re-routing, service validation and operational acceptance.
  • Ensure all traffic and services are successfully migrated and validated before legacy network elements are approved for switch-off and dismantling.
  • Identify, assess and manage project risks, critical activities and blocking issues, and ensure timely mitigation, resolution and escalation.
  • Establish effective communication, coordination, reporting and escalation mechanisms between the project team, Client, Vendors, Contractors and Program Director.
  • Conduct regular project progress and coordination meetings and ensure actions and decisions are properly followed up.
  • Ensure accurate and timely project reporting covering progress, milestones, KPIs, risks/issues, financial status and contractual commitments.
  • Monitor Vendor and Contractor performance and ensure timely delivery of surveys, installations, migrations, integrations, dismantling and related activities.
  • Ensure proper Asset Lifecycle Management during decommissioning and dismantling, including identification and reconciliation of dismantled assets and accurate update of the Asset Register and inventory records.

Qualifications & Experience:

  • Bachelor's or Master's degree in Engineering, Telecommunications, Electrical/Electronics Engineering or equivalent.
  • Minimum 10 years of experience in the telecommunications industry, with strong experience in Transport network implementation, migration and modernization.
  • Minimum 5 years of project/program management experience, preferably in large-scale telecom network migration or modernization programs.
  • Valid Project Management Certification such as PMP or PRINCE2, with good knowledge of project management methodologies.
  • Strong technical knowledge and practical experience in SDH, NG-SDH, DWDM, OTN, IP-MPLS and Transport network architectures.
  • Good understanding of the end-to-end network migration lifecycle, including planning, readiness, implementation, MDT/cutover, service migration, validation, switch-off, decommissioning and dismantling.
  • Good understanding of Asset Lifecycle Management, including telecom asset dismantling, reconciliation, retirement/disposal and Asset Register updates.
  • Experience in managing multi-domain dependencies, Vendors, Contractors and cross-functional teams within a large telecom operator environment.
  • Strong leadership, teamwork and cross-functional communication skills.
  • Excellent written and verbal English communication skills; Arabic would be an added advantage.


Al Mohammadiyyah, Saudi Arabia
Fixed Networks
Contract

Interior Architect

Position Objective:

The Interior Architect will support the technical design team in developing the interior look, feel, and functionality of facilities, ensuring a consistent, professional and contemporary interior environment while maintaining coordination with architectural, MEP, ELV and operational requirements.

Job Description & Responsibilities:

  • Develop the interior design concept, look and feel for operational facilities, offices, meeting rooms and staff areas
  • Develop furniture layouts, material specifications, color schemes, finishes, ceilings, flooring, wall visuals and feature elements
  • Develop interior layouts, elevations, sections, details and 3D visualizations using AutoCAD, Revit and/or other relevant design tools
  • Develop standardized interior design guidelines and details that can be repeated and adapted across multiple facilities
  • Coordinate interior design requirements with ARC, CS, MEP, ELV, and other disciplines
  • Ensure interior elements do not conflict with access, maintenance clearances, HVAC, fire safety and operational requirements
  • Review contractors' and suppliers' material samples, shop drawings and mock-ups against the approved interior design
  • Support the engineering team during design reviews, material approvals and site implementation
  • Prepare presentation material and 3D renderings to communicate proposed interior concepts to management and stakeholders
  • Maintain consistency of the visual identity and across different facilities


Qualifications & Experience:

  • Bachelor's degree in Interior Architecture, Interior Design, or Architecture Engineering
  • 10 years plus of relevant experience in interior architecture/design
  • Proficiency in AutoCAD and preferably Revit
  • Good understanding of materials, finishes, furniture, lighting and interior detailing
  • Ability to coordinate effectively with architectural and other technical disciplines
  • Understanding of building codes, accessibility, fire/life-safety and technical-space requirements is an advantage
  • Strong presentation, coordination and communication skills
  • Arabic & English communication skills, both written and spoken are mandatory 
  • Saudi/local project experience is a plus
  • Knowledge of 3D visualization/rendering tools is a plus



Al Mohammadiyyah, Saudi Arabia
PMC
Permanent

Call Center Operations SME

Position Objective:

Providing technical expertise to support the Call Center operating model design, developing detailed interaction procedures and CRM requirements, and validating readiness ahead of Day-1 launch. Post-launch, the role transitions to providing technical oversight of the MSP Call Center function

Job Description & Responsibilities:

  • Develop detailed customer interaction procedures — fault intake, service requests, SLA breach escalation, and communication workflows.
  • Develop CSAT survey content, scoring rubric, and process integration specifications.
  • Develop agent reference guides for communicating QoE and SLA performance to wholesale customers.
  • Define CRM platform technical requirements and configuration specifications.
  • Develop procedures for large enterprise customer escalations and priority handling for wholesale carrier accounts.
  • Develop Call Center knowledge base content and agent reference guides.
  • Support the Call Center Lead in defining staffing skills and training content, and participate in readiness simulations, scenario testing, and acceptance testing of Call Center tooling.
  • Develop customer communication templates for fault notifications and SLA reporting.
  • Define KPI measurement methodology for Call Center operational KPIs — data sources, calculation logic, and CRM reporting configuration.
  • Contribute to OAT (Operational Acceptance Testing) by validating Call Center tooling, procedures, and integration readiness.
  • Review MSP Call Center procedure updates and validate accuracy against agreed standards.
  • Assess CSAT survey data quality and agent adherence to interaction procedures.
  • Support Call Center governance reviews with analysis of interaction quality and escalation trends.
  • Validate MSP CRM configuration changes and knowledge base updates.
  • Support continual service improvement (CSI) efforts by providing analysis of interaction quality trends and recommending procedural enhancements.

Qualifications & Experience:

  • Bachelor’s degree in electrical or telecommunication or equivalent from a recognised university.
  • Minimum 8 years in telecommunications customer operations or Call Center management.
  • Experience developing customer interaction procedures for B2B wholesale environments.
  • Knowledge of wholesale SLA management, CSAT measurement, and fault management interfaces.
  • Experience with CRM platforms and customer contact tools.
  • Experience in a carrier or wholesale environment is advantageous.
  • Strong knowledge of Call Center procedures and wholesale customer interaction management.
  • Understanding of CSAT survey design and customer satisfaction improvement processes.
  • Ability to develop process documentation and customer-facing guides.
  • Familiarity with CRM and contact center platforms.
  • Strong written and verbal communication in English; Arabic is an advantage.
  • Experience with large enterprise wholesale and carrier-to-carrier customer support in wholesale
Al Mohammadiyyah, Saudi Arabia
Operations
Contract

IP/MPLS, IXP & IGW Project Manager

Position Objective:

Manage the end-to-end delivery of IP/MPLS core backbone, Internet Exchange Point (IXP), and International Gateway (IGW) projects within the submarine cable system. Responsible for coordinating router deployment at landing stations and terrestrial backbone nodes, IXP fabric buildout, IGW platform commissioning, BGP peering activation with international carriers, and integration with SLTE/DWDM transport infrastructure. Ensure on-time delivery of all IP/MPLS, IXP, and IGW milestones aligned with submarine system RFS targets and consortium interconnection requirements.

Job Description & Responsibilities:

  • Develop detailed project plans, schedules, and WBS for all IP/MPLS backbone, IXP, and IGW delivery activities across landing stations and terrestrial nodes.
  • Define milestones for router installation, backbone activation, IXP fabric deployment, IGW commissioning, and BGP peering go-live.
  • Align IP/MPLS delivery plans with SLTE/DWDM backhaul activation schedules, landing station readiness dates, and submarine system RFS milestones.
  • Manage delivery dependencies between IP/MPLS, DWDM transport, security, and facilities workstreams.
  • Manage IP/MPLS router installation, software upgrade, and backbone configuration at landing stations and terrestrial core nodes.
  • Coordinate IP/MPLS integration with SLTE and terrestrial DWDM/OTN transport, ensuring proper handoff interfaces and service mapping.
  • Oversee backbone routing protocol activation (BGP, IS-IS, Segment Routing) and MPLS label-switched path (LSP) establishment across the network.
  • Manage QoS policy deployment, traffic engineering configuration, and ECMP/load balancing optimisation.
  • Track integration testing and end-to-end backbone acceptance testing across all segments.
  • Manage IXP switching fabric deployment, route server configuration, and member port provisioning at designated IXP locations.
  • Coordinate BGP peering activation with international carriers, content delivery networks, and consortium members.
  • Oversee peering policy implementation, route filtering, and traffic engineering optimisation at IXP and IGW points.
  • Manage IXP monitoring, traffic visibility, and capacity management system deployment.
  • Manage IGW platform deployment, international traffic routing configuration, and carrier interconnection commissioning.
  • Coordinate international circuit handoff with submarine cable landing counterparts, transit providers, and Tier-1 carriers.
  • Oversee DDoS protection integration at IGW in coordination with the Cybersecurity Project Lead.
  • Manage IGW acceptance testing, failover validation, and capacity readiness verification.
  • Coordinate with IP/MPLS routing platform vendors (Cisco, Juniper, Nokia, Huawei) for equipment delivery, staging, and field support.
  • Track material delivery, manage logistics, customs clearance, and equipment staging for landing station and terrestrial deployments.
  • Manage vendor SLA performance, professional services delivery, and technical support escalation.
  • Oversee factory acceptance testing (FAT) for routers, IXP switches, and IGW platforms.
  • Identify and manage project risks including IP/MPLS-DWDM integration issues, BGP peering delays, vendor resource constraints, and equipment availability.
  • Drive resolution of routing engineering issues, peering activation problems, and commissioning defects.
  • Ensure quality assurance processes are followed across all IP/MPLS, IXP, and IGW delivery phases.
  • Prepare weekly/monthly status reports, milestone trackers, and peering activation dashboards.
  • Provide regular updates to the Senior Project Manager, consortium partners, and client stakeholders.

Qualifications & Experience:

  • Bachelor or Master of Engineering in Telecommunications, Network Engineering, Computer Science, or related discipline.
  • Minimum 7 years of experience in IP/MPLS project delivery, preferably in submarine cable, IXP, or international carrier environments.
  • Proven experience deploying IP backbone, IXP platforms, and IGW infrastructure at cable landing stations.
  • Strong knowledge of BGP, IS-IS, Segment Routing, MPLS-TE, and international peering architectures.
  • Multi-vendor delivery experience (Cisco, Juniper, Nokia, Huawei).
  • Experience coordinating with submarine cable consortium partners and international carriers.
  • PMP, PRINCE2, or equivalent project management certification is desirable.
  • CCIE, JNCIE, or equivalent routing certifications are a plus.
  • Good communication, coordination, and presentation skills.
  • IP/MPLS Core Backbone Delivery for Submarine Cable Projects
  • Landing Station Router Deployment & Integration with SLTE/DWDM
  • IXP Switching Fabric Deployment & Route Server Commissioning
  • IGW Platform Deployment & International Carrier Interconnection
  • BGP Peering Activation & Routing Policy Implementation
  • Segment Routing, MPLS-TE & QoS Deployment
  • IP/MPLS – DWDM/OTN Transport Integration
  • Acceptance Testing & Commissioning Management
  • Vendor & Supply Chain Coordination
  • Schedule Management & Critical Path Analysis
  • Project Leadership & Multi-Site Delivery Coordination
  • International Carrier & Consortium Partner Interface
  • Vendor Relationship & SLA Management
  • Cross-Functional Coordination & Integration Management
  • Stakeholder Communication & Reporting
Al Mohammadiyyah, Saudi Arabia
Core - Project Management
Contract

Core Planning Expert

Position Objective:

Focus on cloud core planning activities, including life cycle management, deployment plan, budget estimation and introducing new monetization use-cases.


Job Description & Responsibilities:

  • Manage the planning and lifecycle of core network platforms, including Voice, Data, Core control, Value-Added Services (VAS), Customer Experience Management (CEM), and Deep Packet Inspection (DPI). Ensure high availability, scalability, optimal performance, and alignment with business and technology roadmaps.
  • Develop comprehensive deployment plans covering capacity dimensioning, traffic distribution, redundancy, resiliency, and service continuity. Ensure infrastructure readiness while minimizing service disruption and maintaining performance during implementation.
  • Gather, evaluate, and prioritize business requirements from different stakeholders to ensure they are aligned with strategic objectives. Coordinate with technical and business teams to assess feasibility, dependencies, and delivery timelines. 
  • Prepare annual and project-specific budgets for new business demands by identifying required infrastructure, software, licensing, and operational resources. Ensure budget planning supports organizational priorities while optimizing capital and operational expenditures. 
  • Analyze the technical and operational impact of new business demands across network domains and supporting systems. Collaborate with Cloud infrastructure, Datacenter, Radio, Transport, operations, IT, security, finance, and vendors to identify dependencies, risks, and implementation requirements. 
  • Develop and maintain a standardized cost catalogue for network platforms, services, hardware, software licenses, and operational activities. Provide transparent cost references to support budgeting, business case development, and investment decisions.
  • Estimate the capital (CAPEX) and operational (OPEX) costs associated with new business initiatives using the cost catalogue and infrastructure requirements. Produce accurate financial estimates that support management approvals and demand planning.
  • Identify emerging technologies and network capabilities that can create new revenue opportunities or improve customer experience. Work closely with business units to develop use cases, evaluate commercial viability, and support the introduction of innovative telecom services.

Qualifications & Experience:

  • Bachelor’s degree in Engineering, Information Systems, or a related field.
  • 12+ years of experience in telecommunication industry, with a clear in-depth exposure on Mobile Core network
  • Experience with major suppliers and Communications Service Providers are highly desirable
  • Deployment plan preparation with impact analysis with different stake-holders
  • Costing analysis and budget preparation skills
  • Solid knowledge about 5G Standalone Core, Telco Cloud, and security requirements
  • Good knowledge about new technologies like network exposure, network slicing and autonomous networks
  • Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills
  • Should demonstrate a proactive and responsible approach, with the ability to collaborate effectively with stakeholders as one team, supported by strong communication and interpersonal skills, excellent analytical and problem-solving capabilities, and fluent English language proficiency.
Al Mohammadiyyah, Saudi Arabia
Cloud
Full time

BIM Designer

Position Objective:

The BIM Designer is responsible for producing accurate and coordinated Building Information Models across all disciplines- architectural, structural, MEP and ELV/ICT, in compliance with the project BIM Execution Plan (BEP), TIA-942 / EN 50600 spatial requirements, and client Level of Development (LOD) protocols. The role ensures that design intent is faithfully translated into clash-free, construction-ready models that support downstream procurement, fabrication, and facilities management workflows.

Job Description & Responsibilities:

  • Develop and maintain detailed 3D BIM models for data centre and technical buildings across all disciplines using Autodesk Revit, Navisworks, and associated platforms in alignment with the project BIM Execution Plan (BEP).
  • Coordinate with Architectural, Structural, MEP, and ELV/ICT Engineers to integrate federated models and resolve clashes using Navisworks Modulars.
  • Produce deliverables at the required Level of Development (LOD 300-400) as stipulated in the BEP, ensuring spatial clearances for critical equipment such as UPS systems, PDUs, precision cooling units, and cable management infrastructure comply with TIA-942 and EN 50600 requirements.
  • Generate coordinated drawing sets and equipment layout plans from the BIM environment for issue to the design team and contractors.
  • Maintain the Common Data Environment (CDE) on Autodesk Construction Cloud / BIM 360, ensuring all model uploads, transmittals, and revision control adhere to the project information management protocol.
  • Perform quantity take-off and material scheduling directly from the model to support procurement and cost planning activities.
  • Prepare and issue clash detection reports, model progress reports, and BIM compliance status updates to the Project Manager and Design Manager.
  • Participate in BIM coordination meetings, design review sessions, and model walk-throughs with stakeholders.

Qualifications & Experience:

  • Bachelor’s degree in engineering or a closely related discipline.
  • Minimum 5 years of BIM modelling experience on complex infrastructure or mission-critical projects.
  • Proficiency in Autodesk Revit (MEP, Architecture, and Structure), Navisworks Manage, and AutoCAD.
  • Experience producing models for Mechanical, Electrical, and ELV/ICT systems.
  • Familiarity with Dynamo for BIM automation and parametric modelling is an advantage.
  • Strong understanding of coordinated design processes and multi-discipline integration in federated model environments.
  • Proficiency in Arabic and working level in English.


Al Mohammadiyyah, Saudi Arabia
Data Center Design
Contract

Legal Specialist

Position Objective:

Provide timely legal support to ensure compliance, resolve legal matters efficiently, and minimize legal and financial risks to the TAWAL projects.

Job Description & Responsibilities:

  • Drafting, reviewing, and negotiating commercial contracts.
  • Providing legal advice on Site Lease contractual issues.
  • Excellent communication and writing skills with internal and external counterparts.
  • Consistently update the database(s) and utilize cases & contracts management tools effectively and efficiently to monitor cases and track contract deadlines and expiration dates.
  • Undertaking compliance checks and ensuring that compliance procedures are followed.
  • Investigate and assess various risks that may affect corporate operations and choices.
  • Keep up to date with any changes to the laws or regulations in jurisdictions that impact the business, and implement, construct, and maintain procedures and documents, as necessary.
  • Review and endorse the lease contracts between the company and Landlords.
  • Assist Legal in document preparation as requested by the management
  • Completing a final review of full document packages for compliance/accuracy prior to sending them out for Tawal’s signature.
  • Serve as a liaison between the site lease and legal for all documentation package compliance needs.
  • Respond to email inquiries regarding contracts from internal departments.
  • Prepare forms, support letters, and other documents accurately according to information received from the management.
  • Performs other related duties as assigned.

Qualifications & Experience:

  • Bachelor’s degree in Business Administration, Real Estate, Law, or a related field.
  • Minimum 5 years' experience in relevant field. 
  • Strong knowledge of Saudi laws, regulations, and contractual requirements
  • Contract review and legal drafting
  • Claims, disputes, and legal issue management
  • Risk identification and legal/commercial assessment
  • Experience with landlord, municipality, permit, and government-related matters
  • Strong written and verbal Arabic and English
  • Negotiation and stakeholder management
  • Ability to prepare formal legal correspondence and notices
  • Strong documentation, tracking, and reporting skills
  • Ability to manage multiple cases and priorities within agreed timelines
  • High level of confidentiality, integrity, and attention to detail
  • Good Microsoft Office skills, especially Word and Excel


Al Mohammadiyyah, Saudi Arabia
Site Acquisition
Contract

Senior Business Excellence Lead

Position Objectives

Establish and implement the Infrastructure Quality Assurance Framework, ensuring the quality, compliance, and performance of the Infrastructure Asset Development & Delivery lifecycle by monitoring adherence to approved standards, policies, and procedures; measuring operational performance through KPIs and executive dashboards; and driving continuous improvement initiatives that enhance operational excellence, process maturity, and business outcomes.


Job Description & Responsibilities:

  • Establish and implement an Infra  Quality Assurance framework to assess the sector effectiveness, consistency, and compliance across the entire asset development and delivery lifecycle.
  • Monitor the quality and compliance of Infrastructure Asset Development & Delivery project cycle to ensure adherence to approved policies, standards, procedures, and governance requirements.
  • Develop, maintain, and automate executive dashboards to monitor process performance, quality, compliance, KPIs, SLAs, risks, and improvement initiatives.
  • Define and monitor quality KPIs and process performance metrics to measure operational efficiency, process maturity, customer satisfaction, and service delivery excellence.
  • Conduct regular infra sector quality reviews and compliance assessments to identify process deviations, control weaknesses, non-conformities, and improvement opportunities.
  • Perform trend analysis and root cause analysis on quality issues, process failures, recurring defects, and compliance gaps, and recommend corrective and preventive actions. 
  • Monitor adherence to key Infrastructure delivery milestones, including Scope of Work, Work Orders, MOP, As-Built, PAT, Handover, Asset Capitalization, and Asset Registration, ensuring compliance with defined quality standards. 
  • Participate in process governance and quality review meetings, presenting KPI dashboards, compliance status, quality trends, risks, and recommendations to management. 
  • Coordinate internal quality assessments, audits, and governance reviews, ensuring timely closure of audit findings and implementation of corrective actions.
  • Support the implementation of the EFQM Excellence Model by monitoring business excellence indicators, conducting maturity assessments, and tracking organizational improvement initiatives.
  • Collaborate with Process Owners and Infrastructure stakeholders to improve process quality, strengthen governance, and drive operational excellence across Infrastructure functions. 
  • Ensure process documentation, standards, procedures, and controls remain current and accurately reflect operational practices and governance requirements. 
  • Identify opportunities for continuous improvement by leveraging operational data, quality metrics, benchmarking, and industry best practices to enhance efficiency and customer value. 
  • Prepare executive reports and management presentations summarizing process quality, compliance, performance trends, risks, and strategic recommendations. 
  • Promote a culture of quality, governance, compliance, and continuous improvement by providing guidance, coaching, and awareness sessions across Infrastructure teams.


Qualifications & Experience:

  • Master or Bachelor’s degree in Engineering or Telecommunication.
  • Minimum 10 years telecommunication industry experience with at least 5 years on management position(s) leading large scale projects.
  • Demonstrated experience in Telco Sector Asset Development & Delivery, Network Deployment is highly desirable.
  • Proven experience in developing KPI frameworks, executive dashboards, and performance reporting.
  • Valid Project Management Certification (e.g. PMP / Prince 2), with extensive knowledge of PM methodologies and professional experience in program/projects management and delivery
  • Essential skills : Team work, Communication skills, knowledge transfer capability, Cross-functional communications skills and Team building experience
  • Good knowledge of executive management reporting, presentations and dashboards concepts with good analytical skills. 
  • High level presentation skills, and excellent written and verbal English communications skills, Arabic would be an added advantage.
Al Mohammadiyyah, Saudi Arabia
Infrastructure Excellence
Permanent
About us

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.