Position Objectives:

• Lead the design, deployment, and optimization of enterprise-grade Red Hat OpenShift container platforms across data centers.
• Architect scalable, secure, and compliant solutions integrating networking, storage, and automation frameworks.
• Collaborate with cross-functional teams and technology partners to ensure seamless integration and governance alignment.
• Drive architectural reviews, proof-of-concepts, and technical enablement to enhance operational excellence.

Job Description and Responsibilities:

• Design and implement Red Hat OpenShift architecture ensuring scalability, security, and high availability across multiple data centers.
• Define infrastructure topology, network segmentation, and storage integration aligned with enterprise standards.
• Oversee end-to-end OpenShift deployment, integration with LDAP/AD, CI/CD pipelines, and monitoring platforms.
• Implement governance, RBAC, OAuth, and security compliance with CIS and NCA benchmarks.
• Collaborate with network, storage, and DevOps teams to optimize performance and ensure operational efficiency.
• Conduct architecture reviews, proof-of-concepts, and partner with vendors for solution validation and best practices.
• Provide documentation, technical training, and knowledge transfer to operations and support teams.
• Support automation through Ansible, Helm, and GitOps practices to streamline cluster management.

Qualifications and Experience:

• Bachelor’s degree in Computer Engineering, Information Systems, or a related field.
• Minimum 5 years of hands-on experience in OpenShift / Kubernetes architecture and administration.
• Proven expertise in container networking, CNI plugins, and multi-cluster connectivity.
• Experience with CI/CD tools, automation frameworks (Ansible, Helm, ArgoCD), and GitOps practices.
• Strong analytical, troubleshooting, and communication skills with cross-functional collaboration experience.
• Language proficiency: English (required); Arabic is an added advantage.

Position Objectives

The Senior Business Excellence & Digital Transformation Lead is responsible for driving enterprise-wide business excellence and digital transformation initiatives across the organization. The role focuses on transforming traditional operating models into fully digitized, automated, and data-driven business processes that improve operational efficiency, governance, and performance visibility. The position leads the redesign and digitization of end-to-end processes, enabling integrated workflows, automation, and performance monitoring frameworks that deliver measurable business value and support the organization’s strategic objectives.

Job Description & Responsibilities

• Lead enterprise-wide digital transformation initiatives aligned 

with the organization’s strategic objectives and long-term vision.

• Translate business goals into digital transformation roadmaps prioritizing efficiency, scalability, and value creation.

• Drive the shift from manual and fragmented processes toward integrated, digitized, and automated business operations.

• Lead large-scale Business Process Reengineering (BPR) initiatives to enable digital operating models.

• Promote a digital-by-design mindset in all new processes, systems, and operational frameworks.

• Lead end-to-end process discovery, redesign, and digitization across departments.

• Implement workflow automation solutions including BPMS, RPA, and low-code/no-code platforms.

• Establish enterprise process standards, governance frameworks, and operational best practices.

• Ensure alignment of processes with quality management systems, compliance requirements, and operational standards.

• Define digitally enabled KPIs, SLAs, and OLAs embedded within automated workflows.

• Develop real-time dashboards and performance reporting frameworks to enhance operational transparency.

• Monitor process performance and continuously optimize operational efficiency.

• Support data-driven decision making through analytics, reporting, and operational insights.

• Lead change management initiatives to support digital adoption across the organization.

• Promote a culture of continuous improvement, innovation, and operational excellence.

• Facilitate cross-functional collaboration to ensure successful implementation of transformation initiatives.

• Provide guidance and support to departments adopting new digital processes and automation frameworks.

Qualifications & Experience

• Bachelor’s degree in Engineering, Business Administration, Information Systems, or a related field.

• 8–12 years of progressive experience in Business Excellence, Digital Transformation, or Process Automation roles.

• Proven leadership experience in large-scale digital transformation and automation programs.

• Experience working in telecom, infrastructure, utilities, real estate, or large enterprise environments is preferred.

• Strong expertise in digital transformation, process digitization, and operational automation.

• Hands-on experience with Business Process Management Systems (BPMS) such as Pega, Appian, Bizagi, Camunda, or similar platforms.

• Experience with low-code/no-code platforms and Robotic Process Automation (RPA) technologies.

• Advanced knowledge of process modeling standards such as BPMN 2.0.

• Good understanding of frameworks such as ITIL, eTOM, Quality Management Systems (QMS), and performance management models.

• Strong analytical, facilitation, and executive communication skills.

• CBPP / CBPL or equivalent Business Process Management certifications.

• BPMN 2.0 certification (OCEB 2 or equivalent).

• Lean Six Sigma Green Belt or Black Belt.

• Digital Transformation or Business Excellence certifications.

Position Objective:

The Project Manager is responsible for the end-to-end delivery of strategic projects within the Program Management Department, with a focus on smart mobility, urban intelligence, traffic management, and public safety initiatives. The role ensures projects are delivered on time, within budget, and in alignment with technical, operational, and stakeholder expectations, while coordinating across multiple internal and external stakeholders.

Job Description & Responsibilities:

• Lead the full project lifecycle, including planning, mobilization, execution, monitoring, and closure.
• Manage projects across smart mobility, traffic systems, urban intelligence, surveillance, and public safety domains.
• Coordinate with government and semi-government entities, consultants, technology partners, operators, and internal teams.
• Translate strategic objectives into structured delivery plans, including workstreams, milestones, resources, risks, and dependencies.
• Establish and manage project governance frameworks, including reporting, stakeholder engagement, and escalation processes.
• Drive cross-functional collaboration to ensure alignment and readiness across all stakeholders.
• Manage project scope, schedule, budget, risks, issues, and change control processes.
• Monitor and evaluate contractor and consultant performance to ensure quality and compliance with contractual requirements.
• Ensure alignment between client expectations, operational needs, and project outcomes.
• Prepare and deliver regular progress reports, risk assessments, and executive updates.
• Track and manage project financials, ensuring effective cost control throughout the lifecycle.
• Support project structuring from early-stage planning through mobilization and execution readiness.
• Identify and escalate risks, issues, and dependencies, and implement corrective actions where necessary.
• Contribute to the continuous improvement of project management practices, governance, and methodologies.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Project Management, Construction Management, Urban Planning, Transportation, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 10 years of relevant project management experience.
  
• Professional certification such as PMP, PRINCE2, P3O, or equivalent is strongly preferred.
• Proven track record in delivering large-scale or complex, multi-stakeholder projects.
• Experience in at least two of the following areas is preferred:
• Traffic management systems
• Intelligent Transportation Systems (ITS)
• Smart mobility solutions
• Urban intelligence / smart city initiatives
• Public safety or surveillance systems
• Demonstrated experience managing client-facing projects with government, semi-government, or large enterprise stakeholders.
• Strong communication, presentation, and stakeholder management skills.

• Saudi candidates are encouraged to apply.
  

Position Objectives

Plan and optimise DWDM and optical transport network capacity, covering wavelength planning, optical path design, equipment capacity, protection, diversity, and implementation-ready transport documentation.

Job Description and Responsibilities

• Prepare DWDM/optical transport plans for backbone, metro, and inter-site connectivity requirements.
• Translate traffic demand, service requirements, and IP/MPLS needs into wavelength, channel, OTN, and transport capacity plans.
• Design and validate optical paths, protection schemes, diversity, regeneration requirements, ROADM/OADM usage (including CDC-F ROADM), transponder capacity, and power budget constraints.
• Strong in optical spectrum, such as ITU-T grids and Flex Grid as Super Channels.
• Knowledge about multilayer protection, from optical like OLP to ASON to L2 as G.8032 (Ethernet Ring Protection Switching - ERPS) or equivalent.
• Synchronism in frequency and phase, SyncE and IEEE 1588v2 (PTP).
• Review existing transport inventory, fibre routes, shelf/card/port capacity, wavelength utilisation, and as-built records.
• Coordinate with fibre planners, IP/MPLS planners, operations, vendors, and implementation teams to align optical plans with physical route and service requirements.
• Prepare planning outputs, including wavelength allocation, trail/path records, equipment/card requirements, port assignments, and migration plans.
• Support reconciliation of planned DWDM services with network inventory, circuit records, and NMS/EMS data.
• Identify risks related to capacity exhaustion, lack of route diversity, optical impairments, incompatible equipment, or inaccurate records.
• Ensure plans follow vendor engineering guidelines, standards, naming conventions, and documentation governance.
• Strong stakeholder management and practical communication with technical and non-technical teams.
• close attention to detail, quality mindset, and structured documentation habits.
• Ability to work under delivery pressure while maintaining accuracy and governance.
• Strong problem-solving skills and ownership of assigned deliverables.
• Collaborative mindset across planning, engineering, operations, rollout, and vendor teams.
• English and Arabic – mandatory.

Qualification and Required Skills

• Bachelor's degree in Telecom or equivalent.
• 7+ years in DWDM/OTN/optical transport planning or engineering.
• Strong knowledge of wavelengths, OTN, ROADM, transponders, muxponders, protection, optical budgets, latency, and fibre impairments.
• Experience with major optical vendors and NMS/EMS/inventory systems.
• Experience with DWDM CDC-F and the most recent technology.
• Ability to validate transport paths using fibre, port, shelf, card, and circuit data.
• Experience producing implementation-ready transport planning documents and migration inputs.

Relevant Certificates:

• Vendor optical transport certifications preferred.
• MEF/Carrier Ethernet or OTN training is an advantage.
• ITIL Foundation preferred.

Position Objectives:

The Regional Field Supervisor will be responsible for managing the OSP inspection activities in the field.

Job Description and Responsibilities:

• Manage the OSP inspection tasks performed by the OSP inspection teams.
• Ensure all survey & audit work is performed according to agreed project procedures.
• Ensure site reports from the quality survey & audit teams are accurate, complete, and timely submitted.
• Monitor the performance of the quality inspection team, and initiate corrective actions as required to ensure timely and accurate execution of the work.
• Review site reports, identify discrepancies, technical issues, and other blocking issues, and escalate as necessary. 
• Verify the progress and quality of work of the vendors and contractors against agreed specifications and plans, and report any deviations as per the project process.
• Verify the accuracy and quality of all documents and site reports submitted by the contractors 
• In coordination with contractors, vendors, and the client, prepare an acceptance schedule and related documents
• Prepare a weekly quality survey & audit progress report for the management.

Qualification and Required Skills:

• Minimum 3 years of telecommunication experience.
• University Degree equivalent in Engineering or Telecommunication
• Deployment management and supervision experience.
• Analytical skills and understanding of reporting standards/methods, e.g., Crystal Reports.
• Highly experienced in MS Office Tools (e.g., Excel, PowerPoint, Word), plus Visio and databases.
• Excellent communication skills in both written and spoken English.

• Capable of handling multiple requests and activities.
  

Position Objectives:

The OSP Project Manager is to manage vendors responsible for OSP work, contractors, and other stakeholders to achieve agreed project deliverables within the approved schedules and maintain budget control.

Job Description & Responsibilities:

• To manage and follow up on E2E activities in the project, maintain progress as per the project schedule with all contractors and related stakeholders.
• Agree on monthly targets with the senior project manager and manage the teams against these targets.
• Provide support and prepare Management Plans, including Communication, Escalation, Implementation timelines, and Handover procedures
• Coordinate with the senior project manager to define and verify the WBS and timelines, and discuss, propose, and recommend a technical solution
• Prepare project implementation plans and project procedures in coordination with affected STC departments and the contractors as per STC targets.
• Establish a mechanism to identify gaps and track, review, and clarify problems and issues raised in the project, and also identify corrective actions needed to resolve project-blocking issues.
• Chair meetings with vendors/contractors and participate in other project coordination meetings concerning his area.
• Immediate escalation to the senior project manager for any blocking issues.
• Coordinate with other sections, departments, and managers for proper and timely delivery of the project as per the HPIP.
• Identify, track, and mitigate all project-related Risks and provide regular Reports for the entire Project duration
• Monitor and approve any change requests, following the approved Change Management Process
• Ensure that results are compiled, documented, and handed over to the client in the required format, quantity, and quality, and ensure timely and correct presentation and explanation of results.
• Prepare section-related reports and provide project information to the Project Control group for incorporation in Project reports
• Verify and approve the Project Closing documentation and handover documents
• Receive and perform assigned tasks as directed by the senior project manager.
• Conduct regular reviews of changing project requirements, organisation, and resource needs, and provide recommendations for changes accordingly.

Qualification & Experience:

• University degree in civil engineering or equivalent; formal education in structural engineering is an advantage.
• Minimum 8 years of telecommunication experience with at least 4 years in an OSP management position within a telecom organisation.
• PMP certification will be an advantage
• Extensive knowledge and professional experience in the design and execution of civil works and electromechanical installations, project reporting, and coordination.
• Formal training in project management techniques and methodologies (PMI, PRINCE, or similar) will be considered an advantage.
• Essential skills: Teamwork, communication skills, and knowledge transfer capability.
• Excellent knowledge of the Arabic and English languages. 

Position Objectives

Plan and validate fibre network routes, topology, capacity, splicing, ODF connectivity, route diversity, and implementation-ready fibre records, ensuring alignment with service requirements and downstream transport/IP planning needs.

Job Description and Responsibilities

• Develop fibre network plans covering backbone, metro, access, inter-site connectivity, route diversity, and PoP/site interconnections.
• Analyse existing fibre inventory, GIS records, duct/route data, ODF records, splice diagrams, and field survey outputs to identify gaps and constraints.
• Prepare route plans, fibre allocation plans, cable and core utilisation views, ODF/patching requirements, and diversity assessments.
• Coordinate with civil works, field survey, implementation, operations, and vendor teams to validate routes, distances, feasibility, and access requirements.
• Ensure fibre plans support DWDM, IP/MPLS, enterprise, wholesale, and critical service requirements.
• Define and enforce naming conventions, route identifiers, fibre core assignments, splice references, and documentation standards.
• Support reconciliation of planned fibre records with physical inventory, as-built documentation, and circuit data.
• Identify fibre risks, including single points of failure, insufficient capacity, inaccurate records, route conflicts, or missing evidence.
• Maintain planning trackers and deliver clean datasets for inventory update, implementation, and reporting.
• Strong stakeholder management and practical communication with technical and non-technical teams.
• High attention to detail, quality mindset, and structured documentation habits.
• Ability to work under delivery pressure while maintaining accuracy and governance.
• Strong problem-solving skills and ownership of assigned deliverables.
• Collaborative mindset across planning, engineering, operations, rollout, and vendor teams.
• English and Arabic – mandatory.

Qualification and Required Skills

• Bachelor's degree in Telecom or equivalent.
• 7+ years in fibre network planning, OSP/ISP design, telecom rollout, or fibre inventory engineering.
• Strong understanding of fibre topology, ODFs, splicing, patching, cable structures, route diversity, GIS, and as-built documentation.
• Experience with telecom GIS, fibre inventory, design tools, and structured planning datasets.
• Ability to read and validate route drawings, splice plans, OTDR/evidence records, and physical connectivity documentation.
• Experience working with multi-site field teams and implementation vendors.

Relevant Certificates:

• Fibre optic design/installation certification preferred.
• FTTx/OSP planning certification preferred.
• GIS or inventory platform training is an advantage.

Position Objective:

The End-to-End Service Order Orchestration SME will provide domain expertise for the design, customization, validation, and rollout of the client service order management and orchestration capability. The role ensures that the platform supports the complete lifecycle of service requests, order creation, approvals, assignments, fulfillment, field execution, status tracking, closure, and reporting. The SME will work closely with business stakeholders, architects, business analysts, developers, integration teams, and operational users to translate operational processes into effective and practical system workflows.

Job Description & Responsibilities:

• Define and validate the end-to-end service order lifecycle, including request intake, order creation, feasibility assessment, approvals, assignment, fulfillment, completion, and closure processes.
• Work closely with business teams to analyze current operational processes, pain points, manual workarounds, and target-state workflows.
• Define service order orchestration rules, including statuses, transitions, SLAs, approvals, escalations, dependencies, and exception handling mechanisms.
• Support the design and optimization of client workflows for service delivery, infrastructure deployment, field operations, task management, and operational reporting.
• Provide input into functional specifications, workflow diagrams, process maps, user stories, and acceptance criteria documentation.
• Validate that platform customizations and workflow implementations meet business, operational, and governance requirements.
• Support UAT preparation, test scenario development, defect review, validation activities, and business sign-off processes.
• Advise on operational controls, governance requirements, handover points, escalation paths, and process compliance.
• Support training activities, change management initiatives, user adoption, and operational readiness for service order management users.
• Act as the key liaison between operational SMEs, business stakeholders, and technical implementation teams.
• Ensure alignment between business workflows, system behavior, and operational execution standards.
• Participate in workshops, solution reviews, and process improvement initiatives throughout the project lifecycle.

Qualifications & Experience:

• Bachelor’s degree in Telecommunications, Engineering, Information Systems, Business Administration, Operations Management, or a related field.
• 8+ years of experience in telecom operations, infrastructure delivery, service delivery, field operations, or order management environments.
• Strong understanding of service order management, fulfillment processes, workflow orchestration, provisioning, approvals, operational governance, and SLA management.
• Experience within telecom service delivery, network rollout, site acquisition, civil works, fiber deployment, infrastructure delivery, or related operational domains is highly desirable.
• Experience supporting digital transformation, workflow automation, ERP, CRM, OSS/BSS, or service/order management platform implementation projects.
• Experience supporting UAT activities, business process design, system validation, and operational acceptance.
• Strong analytical, documentation, stakeholder management, and process improvement skills.
• Ability to bridge operational business requirements with technical delivery and system implementation teams.
• Experience working within Agile, hybrid, or structured project delivery environments is advantageous.
• Strong communication and facilitation skills with technical and non-technical stakeholders.
• ITIL Certification preferred.
• TM Forum Certifications preferred.
• Lean Six Sigma Certification preferred.
• Business Process Management (BPM) Certifications preferred.

• Agile / Scrum Certifications preferred.
  

Position Objectives

Plan IP/MPLS network capacity, topology, routing, service enablement, and implementation-ready designs while ensuring alignment with fibre, transport, inventory, and service requirements.

Job Description and Responsibilities

• Develop IP/MPLS plans covering backbone, aggregation, edge, peering/interconnect, service routing, and capacity expansion.
• Translate traffic forecasts, customer/service requirements, and transport availability into router, link, port, interface, and routing plans.
• Prepare topology plans, logical connectivity, MPLS-LSP/SR-MPLS/SR-TE, IP addressing/VLAN/VRF inputs, EVPN L2/L3, E-Line/E-Lan, Transit, Peering, leased lines, service planning, QoS considerations, and migration plans.
• Synchronism in frequency and phase, SyncE and IEEE 1588v2 (PTP).
• DDoS protection activation and DPI.
• Review existing router inventory, interface utilisation, circuit records, configuration extracts, and monitoring data to validate the current state.
• Coordinate with DWDM/fibre planners to ensure transport readiness, diversity, latency constraints, and capacity availability.
• Support design reviews for routing protocols, MPLS services, redundancy, high availability, synchronisation, and security segmentation.
• Ensure planned logical services are accurately represented in inventory and circuit management systems.
• Identify risks related to capacity exhaustion, single points of failure, inconsistent naming, stale records, or implementation conflicts.
• Produce clean planning datasets, diagrams, port/interface assignments, and handover packs for implementation and operations.
• Strong stakeholder management and practical communication with technical and non-technical teams.
• close attention to detail, quality mindset, and structured documentation habits.
• Ability to work under delivery pressure while maintaining accuracy and governance.
• Strong problem-solving skills and ownership of assigned deliverables.
• Collaborative mindset across planning, engineering, operations, rollout, and vendor teams.
• English and Arabic – mandatory.

Qualification and Required Skills

• Bachelor's degree in Telecom or equivalent.
• 7+ years in IP/MPLS planning, service provider network engineering, or IP backbone design.
• Strong knowledge of MPLS, L2/L3 VPNs, BGP, OSPF/IS-IS, QoS, redundancy, routing policy, IP addressing, and service migration.
• Experience with router/switch vendors, NMS, inventory systems, and configuration data interpretation.
• Experience with RR, IXP, IGW, Network Planes, Core, Edge, Aggregation.
• Familiar with L2/L3 Switching.
• SDN is an advantage.
• Ability to prepare HLD/LLD inputs, logical diagrams, migration packs, and implementation-ready planning records.
• Experience coordinating with transport, fibre, operations, and service assurance teams.

Relevant Certificates:

• CCNP/CCIE Service Provider, JNCIP/JNCIE, or equivalent preferred.
• MEF certification is an advantage.
• ITIL Foundation preferred.

Position Objective

To lead and manage Cloud and Core Network Planning functions, ensuring business demands are translated into structured technical and financial plans. The role is accountable for impact assessments, capacity dimensioning, budgeting, forecasting, and strategic planning, while providing governance and oversight for related technology programs to enable scalable, reliable, and cost-efficient infrastructure evolution.

Job Description & Responsibilities

• Lead the development of long-term Cloud and Core Network planning strategies and roadmaps aligned with business objectives and transformation priorities.
• Define planning principles, technology evolution paths, and investment priorities to support sustainable growth.
• Oversee business demand intake, evaluation, and prioritization, translating requirements into integrated technical and financial plans.
• Establish governance for demand approval, scope definition, and alignment with organizational goals.
• Own the capacity planning lifecycle, including dimensioning, forecasting, and resource optimization.
• Develop and maintain forecasting models and utilization KPIs to proactively address future needs.
• Lead CAPEX and OPEX planning cycles and develop investment cases.
• Ensure financial alignment, cost efficiency, and adherence to approved budgets.
• Monitor budget performance and optimize spending through prioritization and cost control.
• Ensure end-to-end coordination across stakeholders and manage interdependencies.
• Establish planning standards, processes, and governance frameworks.
• Drive alignment between planning, implementation, and operations teams.
• Provide planning oversight for strategic programs and monitor risks and dependencies.
• Ensure smooth transition from planning to implementation and operations.
• Track program milestones and ensure alignment with business objectives.
• Act as the primary planning representative to senior management and external partners.
• Present plans, budgets, and roadmaps effectively.
• Ensure timely preparation of executive reports and dashboards.
• Identify planning-related risks including capacity gaps, technology obsolescence, and budget deviations.
• Develop mitigation plans and ensure compliance with internal policies and regulatory requirements.
• Collaborate with vendors and partners to validate technical plans and assumptions.
• Support contract planning, negotiations, and scope alignment for optimal solutions and cost efficiency.
• Drive continuous improvement of planning methodologies, tools, and data quality.
• Promote automation and digitalization initiatives to enhance efficiency and transparency.

Qualifications & Experience

• Bachelor’s or Master’s degree in Telecommunications, Electrical Engineering, Computer Engineering, or a related discipline from a recognized university.
• Minimum 12+ years of progressive experience in telecom or cloud environments, including at least 5 years in planning, program management, or leadership roles within a large telecom service provider.
• Strong expertise in capacity planning, budgeting, forecasting, and technology strategy.
• Proven ability to lead complex technical initiatives with both strategic and operational responsibilities.
• Excellent leadership, stakeholder management, and team development capabilities.

• Strong written and verbal communication, negotiation, and presentation skills.
  

Position Objectives

• Own and drive ICT Asset Management at the intersection of telecom network infrastructure, datacenter operations, and enterprise asset governance. This domain goes far beyond standard IT asset management and demands deep technical fluency across complex, multi-site, multi-client environments.
• Bring proven experience from large-scale telecom or datacenter infrastructure programs, multi-site network rollouts, DC audits, or national ICT projects to define and enforce asset management standards, policies, and procedures that field teams can consistently execute at scale.
• Ensure everything captured on-site is clean, reconciled, and decision-ready, integrating field operations, data governance, and stakeholder reporting into a single accountable asset management function.
• Support the organisation's AI and data strategy by ensuring asset data quality, completeness, and structure meet the standards required for AI-driven analytics, intelligent CMDB platforms, and automated asset lifecycle management.
• Drive measurable improvements in asset visibility, data accuracy, and operational readiness across a multi-client datacenter and telecom infrastructure environment.

Job Description & Responsibilities

• Act as the go-to authority for ICT asset management across telecom and datacenter infrastructure, with accountability for standards, quality, and outcomes.
• Define and enforce asset management standards and procedures: asset attributes, naming conventions, rack/row/location identifiers, labelling and tagging rules, evidence requirements, and exception handling across multiple clients and sites.
• Develop and maintain asset management policies aligned with ISO 55000, ITIL, and enterprise governance frameworks.
• Define required survey methodologies and ensure consistent execution across multi-site, multi-client environments.
• Ensure compliance with site rules, access control protocols, client segregation requirements, and safety standards at all times.
• Provide technical guidance to field teams for correct asset identification, differentiation of asset types, and interpretation of vendor labels, chassis families, model identifiers, and other physical attributes.
• Ensure accurate and complete capture of all required asset fields during on-site surveys and audits.
• Execute and oversee multi-site physical surveys with consistent methodology, structured checklists, and scanning tools.
• Implement quality control processes, including sampling checks, peer verification, repeat scans, and discrepancy triage before reconciliation submission.
• Coordinate with site and operations teams for access control, escorting, scheduling, and safety requirements.
• Support reconciliation workflows by preparing clean survey extracts and clearly categorised discrepancy reports for the Data & Reporting/Reconciliation Specialist.
• Ensure asset data is structured, complete, and ready for integration with CMDB, DCIM, and AI-driven analytics platforms.
• Contribute to the improvement of asset data quality as a foundational input for AI, automation, and predictive lifecycle management initiatives within the department.
• Produce reliable documentation and structured reporting for internal stakeholders and client deliverables.
• Track and report on asset data accuracy, survey completion, discrepancy resolution, and audit readiness metrics.
• Engage with internal stakeholders, field teams, and clients to align on asset management requirements, timelines, and deliverables.
• Contribute to RFP responses, procurement evaluations, and scope definitions in the domain of asset management.
• Support client-facing interactions with clear, practical communication on asset management standards, findings, and recommendations.

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, or Electrical Engineering.
• 8–15 years in ICT Asset Management with hands-on exposure to high-tech telecom and datacenter assets.
• Solid technical understanding of datacenter hardware and telecom equipment identification, including vendors, chassis families, and labelling conventions across major OEMs.
• Proven experience managing and executing multi-site physical surveys with consistent methodology and quality outcomes.
• Experience operating in multi-client datacenter or telecom environments, with an understanding of client segregation, confidentiality, and access control requirements.
• Familiarity with CMDB and DCIM platforms and their role in asset lifecycle management.
• Experience with or exposure to AI-driven asset management tools, intelligent inventory platforms, or automated discovery solutions is an advantage.
• Strong practical skills with scanning tools, structured checklists, and producing clean datasets for reconciliation and reporting.
• Experience contributing to RFPs, procurement processes, or vendor evaluations in the asset management or infrastructure domain.
• Background in ITIL, ISO 55000, or structured asset governance frameworks is an advantage.
• close attention to detail and a strong quality mindset.
• Clear, practical communication with field technicians, internal stakeholders, and clients.
• Strong problem-solving under operational constraints.
• Reliable documentation, discipline and structured reporting approach.
• Ability to manage multiple priorities across sites, teams, and clients simultaneously.

Relevant Certificates

• Datacenter certification (CDCP, CDCS, or equivalent) — required.
• ITIL Foundation — preferred.
• ISO 55000 Asset Management — preferred.
• Any AI, data, or DCIM platform certification is an advantage.