Position Objective:

Execute end-to-end implementation and activation of service circuits and international capacity services across the submarine cable network. Responsible for translating approved circuit designs into live configurations, managing wavelength activation on submarine and terrestrial DWDM systems, IP/MPLS circuit provisioning, cross-connect patching at landing stations, end-to-end testing, and service turn-up. Ensure all service circuits are implemented accurately, within SLA timelines, and validated against capacity allocation records and submarine system operating parameters.

Job Description & Responsibilities:

Qualifications & Experience:

Position Objective:

The Senior Advisor serves as the principal strategic and technical sounding board to the VP of Network Operations. Orchestrating operational excellence across all network domains and drive the transition from a complex legacy infrastructure to a future-state, zero-touch architecture – targeting TM Forum Autonomous Network Level 4 (ANL 4) maturity and a modernized, unified NOC.

Job Description & Responsibilities:

• Act as the primary trusted advisor to the VP of Network Operations on long-term strategy, operational risk management, and technology lifecycle investments.
• Evaluate and translate emerging technological trends (e.g., 6G readiness, advanced edge computing, network slicing) into actionable, high-yield operational roadmaps.
• Advise on the governance of operational frameworks across the entirety of the operator’s footprint to ensure alignment with global standards and corporate KPIs.
• Provide strategic direction and operational efficiency oversight across eight core domains:
• Mobile Network: Next-gen RAN, vRAN, OpenRAN, and multi-generation (4G/5G/5G-Advanced) core alignment.
• Fixed Network: FTTx, GPON, and next-generation fixed access operations.
• Transport Network: IP/MPLS, Optical (DWDM), Segment Routing, and microwave backhaul optimization.
• Core & Cloud Network: Cloud-native network functions (CNFs/VNFs), telco cloud infrastructure (OpenStack, Kubernetes), and hybrid-cloud operational paradigms.
• IT Operations: Alignment of corporate IT infrastructure, workplace tech, and data center operations with network functions.
• Cybersecurity: Embedding DevSecOps into network operations, ensuring infrastructure resilience, threat mitigation, and strict regulatory compliance.
• OSS/BSS: Transforming legacy Operations and Business Support Systems into agile, microservices-driven architectures.
• AIOps Strategy Formulation: Define the overarching AI/ML roadmap for Network Operations to move toward predictive, generative, and closed-loop autonomous operations.
• AIOps Implementation: Drive the deployment of Artificial Intelligence for AI Operations (AIOps) platforms to ingest vast streams of telemetry data across Fixed, Mobile, and Cloud networks for real-time anomaly detection and predictive scaling.
• Generative AI & LLMs in Ops: Evaluate and pilot Generative AI applications (such as LLM-powered network assistants) to accelerate Tier-1/Tier-2 engineering troubleshooting, synthesize complex RCA (Root Cause Analysis) logs, and automate routine configuration scripts safely.
• Data Governance for Networks: Collaborate with Chief Data Officers/IT to establish robust data pipelines, ensuring clean, structured, and real-time network telemetry data is available to train and mature AI models.
• AI Governance & Explainability: Ensure AI/ML and closed-loop automation decisions remain auditable and explainable (XAI), preserving engineer trust and regulatory compliance as autonomy increases.
• AI Capability Upskilling: Act as a change agent to foster an AI-first mindset across the engineering workforce, advising the VP on the talent and skills gap required to operate a cognitive network.
• Lead the transformation of the NOC from siloed, domain-specific monitoring into a unified command center, consolidating EMS/NMS, service assurance, and orchestration tooling across Fixed, Mobile, Transport, Core, Cloud, and IT domains.
• Define and continuously optimize the NOC’s tiered support structure (Tier 0 automated remediation through Tier 3 specialist escalation), shifting resolution through automation, runbooks, and AI-assisted diagnostics.
• Drive AI/ML-based event correlation, event de-duplication, and noise reduction, ensuring NOC engineers focus exclusively on actionable, service-impacting events.
• Own the end-to-end Major Incident Management process, including rapid triage, cross-domain war-room coordination, executive communication, and post-incident root-cause and problem management.
• Ensure 24/7 operational resilience through effective staffing model, shift patterns, and escalation matrices that sustain continuous, around-the-clock network assurance aligned with contractual SLA commitments.
• NOC-SOC Integration: Partner with the Cybersecurity function to align NOC monitoring and incident-response workflows with Security Operations Center (SOC) processes, ensuring unified visibility into service-impacting and security-impacting events.
• Progress the NOC toward TM Forum Autonomous Network Level 4 (ANL 4) — highly autonomous, closed-loop operations — with measurable maturity targets across priority domains.
• ANL Level 4 Transition: Architect and drive the migration from manual/reactive troubleshooting to Autonomous Advanced Operations Model Level 4 (Intent-driven, highly autonomous closed-loop operations).
• Zero-Touch Self-Healing: Recommend, design, and champion AI/ML-driven initiatives to achieve predictive maintenance, automated anomaly detection, and automated root-cause analysis (RCA) to enable a self-healing infrastructure.
• OPEX Optimization: Identify structural inefficiencies across domains and execute modernization programs that significantly reduce operational costs while boosting Network Quality of Experience (QoE).
• Energy & Sustainability Optimization: Drive AI-based optimization of RAN and site power usage to cut energy cost, reduce emissions, and improve operational efficiency.
• Align all operational transformation workflows, information models, and open APIs with TM Forum Open Digital Architecture (ODA) - including eTOM, SID, and the Functional Framework to enable vendor-agnostic interoperability and support zero-touch, AI-ready operations.
• Enforce and mature the FCAPS (Fault, Configuration, Accounting, Performance, Security) model through modern, automated tooling.

Qualifications & Experience:

• Bachelor’s Degree in Telecommunications Engineering, Electronic Engineering, Computer Science, or a strictly related technical field is required.
• A Master’s Degree (M.Sc. or MBA) is highly preferred
• Minimum of 20 years of progressive experience within the Telecommunications or closely related ICT sector.
• At least 5 years in a similar executive advisory capacity, or a senior management role within a Tier-1 telecom operator.
• Documented history of leading large-scale network transformation, automation, or modernization initiatives that yielded measurable OPEX savings or reliability gains.
• Deep understanding of complex network ecosystems (Fixed, Mobile, Transport, Core, IT, Cyber).
• Demonstrated experience leading or transforming a large-scale, 24/7 Network Operations Center (NOC), including tiered escalation models, major incident management, and modern NOC tooling (EMS/NMS, ITSM/ticketing, alarm correlation, AIOps platforms).
• Comprehensive knowledge of TM Forum Open Digital Architecture (ODA) — including eTOM, SID, and the Functional Frameworkand traditional FCAPS infrastructure management.
• Comprehensive knowledge of AI/ML applications in telecom operations (AIOps), network virtualization (NFV/SDN), and orchestration engines.
• Industry certifications and memberships (e.g., PMP, ITIL, TOGAF, CCIE, or equivalent) are considered a plus
• Exceptional communication and stakeholder management skills with the ability to distill highly technical, fragmented architectural issues into clear, risk-managed business cases for C-suite executives and cross-functional teams.
• Ability to balance immediate operational fire-fighting with the long-term vision of proactive and zero-touch autonomy.
• Strong adaptability and a drive for continual improvement.
• Experience in time management and task prioritization.
• Excellent verbal and written English; Arabic is an advantage.
• Strong organizational skills and ability to perform under pressure without compromising quality.
  

Position Objective:

Plan, design, optimize, and document the integrated DWDM/optical transport and IP-MPLS network for Silklink, covering optical capacity, wavelength planning, transport paths, IP/MPLS topology, routing, service enablement, capacity expansion, protection, diversity, synchronization, inventory alignment, and implementation-ready network planning deliverables.

Job Description & Responsibilities:

• Develop integrated DWDM and IP-MPLS network plans covering backbone, metro, aggregation, edge, peering/interconnect, inter-site connectivity, optical transport, service routing, and capacity expansion.
• Translate traffic forecasts, customer/service requirements, IP/MPLS needs, and transport availability into wavelength, channel, OTN, router, link, port, interface, routing, and service capacity plans.
• Prepare end-to-end topology plans covering optical paths, logical IP/MPLS connectivity, wavelength allocation, MPLS-LSP/SR-MPLS/SR-TE, IP addressing, VLAN, VRF, EVPN L2/L3, E-Line/E-LAN, Transit, Peering, leased lines, service planning, QoS, and migration plans.
• Design and validate DWDM optical paths and IP/MPLS transport connectivity, including protection schemes, diversity, latency constraints, regeneration requirements, ROADM/OADM usage, including CDC-F ROADM, transponder/muxponder capacity, power budget constraints, and service resilience.
• Plan and validate optical spectrum usage, including ITU-T grids, Flex Grid, super channels, and related wavelength/channel utilization for IP/MPLS traffic growth and service demands.
• Define and review multilayer protection and resiliency across DWDM, OTN, optical protection, ASON, Ethernet protection, such as G.8032/ERPS, and IP/MPLS routing redundancy.
• Plan synchronization requirements across the DWDM transport and IP/MPLS service layers, including frequency and phase synchronization using SyncE and IEEE 1588v2/PTP.
• Support planning and activation requirements for IP/MPLS security and service assurance, including DDoS protection activation, DPI integration, routing security, and segmentation.
• Review existing DWDM and IP/MPLS inventory, including fiber routes, shelf/card/port capacity, wavelength utilization, router inventory, interface utilization, circuit records, configuration extracts, NMS/EMS data, monitoring data, and as-built records to validate the current state.
• Coordinate with fiber planners, DWDM planners, IP/MPLS planners, operations, vendors, rollout, service assurance, and implementation teams to align optical transport readiness with logical IP/MPLS service and routing requirements.
• Prepare planning outputs including wavelength allocation, trail/path records, equipment/card requirements, router/interface requirements, port assignments, circuit records, IP/MPLS service records, logical diagrams, and migration packs.
• Support reconciliation of planned DWDM and IP/MPLS services with network inventory, circuit management systems, NMS/EMS platforms, and implementation handover documentation.
• Identify risks related to DWDM and IP/MPLS capacity exhaustion, lack of route diversity, optical impairments, single points of failure, incompatible equipment, routing conflicts, inconsistent naming, stale records, and implementation gaps.
• Ensure all DWDM and IP/MPLS plans follow vendor engineering guidelines, Silklink standards, naming conventions, service design rules, inventory governance, and documentation quality requirements.
• Produce clean planning datasets, diagrams, port/interface assignments, wavelength/path records, service routing inputs, capacity reports, and implementation-ready handover packs for operations and rollout teams.

Qualifications & Experience:

• Bachelor’s degree in Telecom, Electrical Engineering, Computer Engineering, or equivalent.
• 15+ years of experience in DWDM/OTN/optical transport planning and IP/MPLS planning, service provider network engineering, or backbone design.
• Strong knowledge of DWDM, OTN, wavelengths, ROADM, CDC-F ROADM, transponders, muxponders, protection, optical budgets, latency, fiber impairments, and optical capacity planning.
• Strong knowledge of IP/MPLS, L2/L3 VPNs, BGP, OSPF/IS-IS, QoS, redundancy, routing policy, IP addressing, service routing, and service migration.
• Experience with major optical transport vendors, router/switch vendors, NMS/EMS platforms, use of inventory systems, and configuration/circuit data interpretation.
• Experience with route reflectors, IXP, IGW, network planes, core, edge, aggregation, metro, backbone, and inter-site connectivity planning.
• Familiarity with L2/L3 switching, Carrier Ethernet, EVPN, OTN service mapping, and multilayer service planning.
• Ability to validate DWDM transport paths and IP/MPLS logical services using fiber, port, shelf, card, router, interface, wavelength, circuit, and inventory data.
• Ability to prepare HLD/LLD inputs, optical and logical diagrams, migration packs, service planning records, wavelength/path records, and planning-ready documentation.
• SDN experience is an advantage, especially for transport automation, IP/MPLS service automation, network inventory, or multilayer planning.
• Strong stakeholder management and practical communication with technical and non-technical teams across DWDM, IP/MPLS, fiber, operations, rollout, and vendor domains.
• High attention to detail, quality mindset, and structured documentation habits for both optical transport and IP/MPLS planning records.
• Ability to work under delivery pressure while maintaining accuracy, planning discipline, and governance across DWDM and IP/MPLS deliverables.
• Strong problem-solving skills and ownership of assigned transport, routing, capacity, and service planning deliverables.
• Collaborative mindset across planning, engineering, operations, rollout, vendors, and service assurance teams.
• Vendor optical transport certifications preferred.
• CCNP/CCIE Service Provider, JNCIP/JNCIE, or equivalent preferred.
• MEF / Carrier Ethernet / OTN certification or training is an advantage.
• ITIL Foundation preferred.
• Arabic and English fluency is required.
  

Position Objective:

• Lead and manage Inventory & Circuit Management Specialist activities for telecom transformation project ensuring compliance, operational excellence, scalability, and successful delivery.

Job Description & Responsibilities:

• Lead and manage all Inventory & Circuit Management Specialist related operational and technical activities.
• Define Inventory & Circuit Management rules across various program activities
• Coordinate with Streams Program Manager to ensure compliance and adherence to Inventory & Circuit Management rules
• Coordinate with internal departments, contractors, vendors, and stakeholders.
• Ensure compliance with telecom industry standards, project governance, and operational procedures.
• Monitor project schedules, KPIs, quality metrics, and operational performance and ensure assets are recorded in the system in a timely and accurate manner 
• Prepare technical reports, dashboards, presentations, and management updates.
• Support planning, implementation, testing, optimization, and handover activities.
• Conduct risk assessments and support issue resolution and escalation management.
• Ensure adherence to HSE, quality assurance, and regulatory compliance requirements.
• Participate in technical reviews, audits, workshops, and stakeholder meetings.
• Support process improvement, automation, and operational excellence initiatives.
• Monitor resource utilization, operational efficiency, and service delivery performance.
• Provide technical guidance and coordination support to cross functional teams.

Qualifications & Experience:

• Bachelor’s degree in Engineering, Telecommunications, IT, Computer Science, Business Administration, or related field.
• Minimum 5–15 years of relevant telecom, infrastructure, operations, or project management experience depending on role seniority.
• Strong understanding of telecom infrastructure, operations, governance, and service delivery environments.
• Experience working with telecom operators, vendors, system integrators, or large
• scale infrastructure projects preferred.
• Strong communication, reporting, stakeholder management, and coordination skills.
• Experience with PMO, reporting tools, operational dashboards, and telecom systems is an advantage.
• Professional certifications such as PMP, ITIL, CCNP, CISSP, PRINCE2, or equivalent are preferred for senior positions.essional certifications such as PMP, ITIL, CCNP, CISSP, PRINCE2, or equivalent are preferred for senior positions.
  

Position Objective:

Providing deep technical expertise to support the application services operating model design, developing detailed OSS/BSS and ITOC specifications, and validating readiness ahead of Day-1 launch. Post-launch, the role transitions to providing technical oversight of the MSP Application Services function.

Job Description & Responsibilities:

Qualifications & Experience:

Job Location: Damascus, Syria

Position Objective:

• Design and develop detailed DWDM and optical transport network solutions for the Silklink Project. 
• Responsible for creating scalable, high-capacity optical transport designs covering ROADM, OTN, long-haul backbone transport, and terrestrial-to-submarine integration. 
• Ensure all optical transport designs comply with performance, resiliency, and capacity requirements while aligning with the overall network architecture strategy and future 200G/400G/800 evolution roadmap.

Job Description & Responsibilities:

• Design DWDM optical transport solutions, including CDC-F , ROADM-based flexible grid, long-haul, and metro transport architectures.
• Develop OTN hierarchy design, optical channel mapping, and ODU cross-connect architectures.
• Define wavelength allocation plans, spectrum management, and optical resiliency strategies.
• Develop detailed HLD and LLD for all DWDM and optical transport domains.
• Ensure alignment between core DWDM transport and access/metro optical layers.
• Perform OSNR, power budget, and chromatic dispersion calculations for all optical links and spans.
• Design optical protection switching mechanisms including WDM, OADM, and ROADM-based optical restoration.
• Evaluate optical amplifier (EDFA/Raman) placement and span engineering for long-haul routes.
• Perform optical link performance analysis and validate optical margin compliance.
• Design optical channel management, monitoring, and performance telemetry architectures.
• Design terrestrial DWDM backhaul integration architecture for submarine cable landing stations.
• Define interface and connectivity architecture between submarine line terminal equipment (SLTE) and terrestrial DWDM systems.
• Ensure protection and redundancy design for submarine-terrestrial interconnection points.
• Coordinate optical design alignment with submarine cable partners and international carriers.
• Design migration architecture and phased transition strategies for 100G/400G/800G transport evolution.
• Define coherent modulation formats, baud rates, and FEC selection for next-generation wavelength design.
• Assess the upgrade feasibility of existing optical infrastructure for high-capacity evolution.
• Develop capacity planning models and wavelength demand forecasting aligned with traffic growth.
• Develop comprehensive optical line system engineering documents, fiber allocation plans, and performance validation reports.
• Participate in technical design reviews and ensure compliance with optical engineering and telecom standards.
• Validate vendor DWDM design submissions, optical simulation reports, and compliance matrices.
• Support implementation teams during optical installation, testing, and commissioning phases.   

Qualifications & Experience:

• Bachelor's or Master of Engineering in Optical Engineering, Telecommunications, or Electrical Engineering.
• Minimum 8 years of experience in DWDM/OTN optical transport network design.
• Strong knowledge of ROADM, OTN, coherent optical transmission, and optical protection mechanisms.
• Experience with submarine cable integration and terrestrial-to-subsea backhaul design.
• Multi-vendor experience with leading DWDM vendors (Ciena, Infinera, Nokia, Huawei, Cisco).
• Proficiency in optical simulation tools (e.g., OptiSystem, OTS, or vendor-specific tools).
• Good communication, documentation, and presentation skills.

Position Objective:

Responsible for all OSP Materials, Type Approval testing, Auditing, and their related work procedures

Job Description & Responsibilities:

Qualifications & Experience:

Position Objective:

The Core Project Manager will provide full support to the Program Manager in delivering consultancy services, quality control and quantity of work performed and ensure high quality deliverable(s). Also, will be responsible for the end-to-end project implementation for Data core nodes, the task fulfilment and the Consultant's activities related to the Core part of the program.

Job Description & Responsibilities:

Qualifications & Experience:

Position Objective:

The CME Design Engineer will be responsible for producing the mechanical, civil, and electrical-coordination design content for the Client's data center facilities, from concept through high-level design and into procurement and construction support. The role owns the cooling and HVAC design alongside the civil and structural content, converting capacity, tier, and resilience requirements into clear, buildable, standards-compliant packages, and stays involved through commissioning so the built work matches the approved design. The ideal candidate brings practical knowledge of the Syrian market and applicable local construction and utility conditions.

Job Description & Responsibilities:

• Develop the mechanical, cooling, civil, and structural design content from the agreed requirements and the high-level design concept.
• Lead the cooling architecture, including containment, free-cooling assessment for Syrian conditions, chiller and CRAH selection, and the Power Usage Effectiveness (PUE) target.
• Produce heat-load, cooling, and structural calculations that translate availability requirements into the specified redundancy using ASHRAE and standard mechanical methods.
• Coordinate electrical-room space, cable routing, equipment layout, and the facility load schedule with the AC/DC Power Design Engineer.
• Design for an unreliable grid through generator runtime, fuel autonomy, and water storage for cooling.
• Prepare and coordinate drawings, calculations, and specifications in AutoCAD and Revit, and resolve cross-discipline clashes early.
• Apply TIA-942 facility rating, the Uptime Institute Tier framework (Tier III or Tier IV per site), ASHRAE TC 9.9 thermal classes, EN 50600, and applicable NFPA codes.
• Prepare technical input for procurement packages and support bid evaluation against the specification.
• Review contractor shop drawings, submittals, and method statements against design intent, and raise a Non-Conformance Report (NCR) where work departs from the approved design.
• Support commissioning checklists and the Level 1 to Level 5 commissioning process, including the Level 5 Integrated Systems Test.
• Conduct site visits to verify the built work matches the approved design under revision control.
• Maintain clear design documentation, calculations, and revisions for audit and future reference.

Qualifications & Experience:

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering, or a closely related discipline.
• Minimum 6 to 8 years in MEP or building services design, with part of that on data centers or comparable mission-critical facilities.
• Primary discipline in mechanical or HVAC design, with proven design-authoring competence and the ability to coordinate civil and electrical content.
• Practical knowledge of key data center references such as TIA-942, the Uptime Institute Tier framework, ASHRAE TC 9.9, EN 50600, and NFPA codes.
• Proficient in AutoCAD, Revit, Computational Fluid Dynamics (CFD) airflow and thermal modeling, and standard MEP calculation tools for multi-discipline drawing sets.
• Professional engineering registration and a data center design credential such as BICSI Data Center Design Consultant (DCDC) or Certified Data Centre Design Professional (CDCDP) are an advantage.
• Strong written and spoken English for technical documentation, with Arabic required for local coordination.
• Familiarity with the Syrian market, applicable local laws, and utility and construction conditions; post-conflict experience is an advantage.
• Syrian nationals are encouraged to apply, and candidates must be legally eligible to work in Syria.
  

Position Objective:

Responsible for planning, managing, and controlling the acceptance and handover process for the data centre and technical buildings project, ensuring that all completed works and systems are inspected, tested, and verified against the contractual, design, and performance requirements before acceptance, and that the facility is handed over with complete documentation, closed punch lists, and a fully prepared operations team. The Acceptance Handover Manager acts as the focal point between construction, testing and commissioning, and operations, and reports progress, readiness, and risks to the Sr. Project Manager.

Job Description & Responsibilities:

• Develop and manage the project acceptance and handover plan, defining the stages, acceptance criteria, responsibilities, and documentation requirements for each system and facility area.
• Review contractor testing and commissioning plans, method statements, and Inspection and Test Plans (ITPs) to ensure alignment with the acceptance criteria and contractual requirements.
• Coordinate and witness factory acceptance tests (FAT), site acceptance tests (SAT), and integrated systems tests (IST) for critical infrastructure, including power, cooling, fire detection and suppression, and ELV/BMS systems.
• Verify that completed works comply with the approved drawings, specifications, and contract requirements prior to initiating the acceptance process.
• Manage the snagging and punch-list process, including inspections, categorisation and assignment of items, progress tracking, and verification of close-out.
• Control the compilation and review of acceptance and handover documentation, including test records, calibration certificates, warranties, As-Built drawings, O&M manuals, spare parts lists, and training records.
• Chair and attend acceptance and handover meetings with contractors, consultants, the client, and operations teams, and track agreed actions through to closure.
• Plan and coordinate partial and phased handovers, and manage the interfaces between construction, testing and commissioning, and operations activities.
• Ensure that training of the client's operations and maintenance staff is planned, delivered, and documented as part of the handover requirements.
• Prepare and issue acceptance certificates, handover packs, and close-out reports for client review and sign-off.
• Maintain the acceptance and handover register and report readiness, risks, and outstanding items to the Sr. Project Manager.

Qualifications & Experience:

• Bachelor’s degree in electrical or mechanical engineering, or a related discipline.
• Minimum of ten (10) years of experience in construction, testing and commissioning, or handover of major projects, including at least five (5) years in acceptance or handover management for data centres, mission-critical facilities or mega infrastructure projects.
• Sound knowledge of data centre critical systems and their testing and acceptance requirements, including MV/LV power distribution, UPS and generator systems, precision cooling, fire detection and suppression, and ELV/BMS systems.
• Practical experience with staged commissioning and integrated systems testing for mission-critical facilities.
• Strong command of QA/QC documentation, handover procedures, and defects liability period management.
• Recognised commissioning or project management certification (e.g., CxA, PMP) is an advantage.
• Fluency in Arabic, with strong English communication and stakeholder management skills.
  

Position Objective:

Define and govern the NOC operating model, ensuring all front-office monitoring and L1 support functions across the fiber network, Core, IT (ITOC), and IXP domains are fully designed, staffed, tooled, and validated ahead of Day-1 launch. Post-launch, the role transitions to governing the MSP NOC function.

Job Description & Responsibilities:

Qualifications & Experience: