Position Objectives:

The OSP Project Manager is to manage vendors responsible for OSP work, contractors, and other stakeholders to achieve agreed project deliverables within the approved schedules and maintain budget control.

Job Description & Responsibilities:

• To manage and follow up on E2E activities in the project, maintain progress as per the project schedule with all contractors and related stakeholders.
• Agree on monthly targets with the senior project manager and manage the teams against these targets.
• Provide support and prepare Management Plans, including Communication, Escalation, Implementation timelines, and Handover procedures
• Coordinate with the senior project manager to define and verify the WBS and timelines, and discuss, propose, and recommend a technical solution
• Prepare project implementation plans and project procedures in coordination with affected STC departments and the contractors as per STC targets.
• Establish a mechanism to identify gaps and track, review, and clarify problems and issues raised in the project, and also identify corrective actions needed to resolve project-blocking issues.
• Chair meetings with vendors/contractors and participate in other project coordination meetings concerning his area.
• Immediate escalation to the senior project manager for any blocking issues.
• Coordinate with other sections, departments, and managers for proper and timely delivery of the project as per the HPIP.
• Identify, track, and mitigate all project-related Risks and provide regular Reports for the entire Project duration
• Monitor and approve any change requests, following the approved Change Management Process
• Ensure that results are compiled, documented, and handed over to the client in the required format, quantity, and quality, and ensure timely and correct presentation and explanation of results.
• Prepare section-related reports and provide project information to the Project Control group for incorporation in Project reports
• Verify and approve the Project Closing documentation and handover documents
• Receive and perform assigned tasks as directed by the senior project manager.
• Conduct regular reviews of changing project requirements, organisation, and resource needs, and provide recommendations for changes accordingly.

Qualification & Experience:

• University degree in civil engineering or equivalent; formal education in structural engineering is an advantage.
• Minimum 8 years of telecommunication experience with at least 4 years in an OSP management position within a telecom organisation.
• PMP certification will be an advantage
• Extensive knowledge and professional experience in the design and execution of civil works and electromechanical installations, project reporting, and coordination.
• Formal training in project management techniques and methodologies (PMI, PRINCE, or similar) will be considered an advantage.
• Essential skills: Teamwork, communication skills, and knowledge transfer capability.
• Excellent knowledge of the Arabic and English languages. 

Position Objectives:

• Ensure timely submission, follow-up, and approval of all permits and NOCs required for project execution. 
• Maintain strong relationships with government entities, municipalities, and regulatory bodies to facilitate smooth project progress. 
• Enhance visibility and control over permitting activities through structured tracking, reporting, and coordination. 
• Ensure compliance with client standards, local regulations, and authority guidelines.
• Support project teams by removing permitting obstacles and enabling uninterrupted field execution.

Job Description & Responsibilities: 

• Prepare, submit, and follow up on all permits and NOCs required for OSP, ISP, DC, and Exchange implementation activities.
• Coordinate with municipalities, utility authorities, government agencies, and regulatory bodies to secure timely approvals.
• Ensure all permit applications meet authority requirements, technical standards, and client specifications.
• Track permit status, approval timelines, and pending submissions using structured logs, trackers, and systems.
• Resolve authority comments, rejections, and compliance issues by coordinating with engineering, design, and field teams.
• Maintain updated knowledge of local regulations, permitting procedures, and changes in authority guidelines.
• Coordinate with internal teams to ensure all required documents (drawings, BOQs, route maps, method statements) are accurate and complete before submission.
• Support contractors and field teams by providing approved permits, clarifications, and authority instructions.
• Manage relationships with government offices, municipalities, and regulatory agencies to facilitate smooth communication.
• Ensure timely renewal of expiring permits, NOCs, and access approvals.
• Prepare weekly and monthly permitting status reports for management and client stakeholders.
• Maintain data accuracy across permitting systems, ERP/client portals, and internal databases.
• Escalate critical permitting delays, risks, and issues to management and propose mitigation actions.
• Support the Project Controls department by aligning permitting timelines with project schedules and execution plans.
• Ensure compliance with HSE, regulatory, and environmental requirements related to permitting activities.
• Participate in coordination meetings with client representatives, contractors, and authorities to resolve permitting challenges.
• Contribute to continuous improvement by optimizing permitting processes, documentation standards, and communication workflows.

Qualifications & Experience: 

• Bachelor’s degree in Engineering, Business Administration, or a related field.
• Minimum 4–7 years of experience in permitting, PRO activities, or authority coordination within telecom or infrastructure projects.
• Strong knowledge of local authority regulations, permitting procedures, and government processes.
• Experience working with municipalities, utility companies, and regulatory bodies in Syria.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong organizational skills with close attention to detail and documentation accuracy.
• Ability to manage multiple submissions simultaneously and work under tight deadlines.
• Proficiency in MS Office, Excel trackers, and client permitting portals.
• Experience in OSP/ISP telecom permitting is a strong advantage.

Position Objectives Analyzing and delivering end-to-end data solutions, including data pipelines, data models, and advanced analytics dashboards. This is to transform data into actionable insights, supporting strategic decision-making and digital quantified initiatives.

Job Description and Responsibilities

• Build Analysis Services, reporting models.
• Develop visual reports, dashboards and KPI scorecards using Power BI Desktop.
• Connect to data sources, importing data and transforming data for Business Intelligence.
• Analytical thinking for translating data into informative visuals and reports.
• Implement row-level security on data and understand application security layer models in Power BI.
• Make DAX queries in Power BI Desktop.
• Use advanced-level calculations on the data set.
• Design methodology and project documentation.
• Develop tabular and multidimensional models that are compatible with warehouse standards.
• Adept in development, publishing and scheduling Power BI reports as per the business requirements.
• Understand the business requirements and develop data models accordingly by taking care of the resources.
• Have knowledge and experience in prototyping, designing, and requirement analysis.
• Have knowledge and skills for secondary tools such as Microsoft Azure, SQL data warehouse, PolyBase, Visual Studio, etc.
• Integrate Power BI reports into other applications using embedded analytics like Power BI service (SaaS), or by API automation. 
• Develop custom visuals for Power BI.
• Handled large-scale datasets and big data files
  

Qualification and Required Skills

• Bachelor’s or Master’s degree in a quantitative field such as Computer Science, Engineering, Mathematics, Statistics, or Economics.
• Microsoft certifications (e.g., Power BI, Azure, or Data-related) are preferred.
• Minimum 5+ years of experience in Business Intelligence, Data Engineering, or related roles.
• Strong hands-on experience with SSRS, SSIS, and SSAS.
• Proven experience in designing and developing ETL processes (batch and real-time).
• Experience building and optimising data pipelines and data integration workflows.
• Strong experience with Microsoft Azure ecosystem (e.g., Azure SQL, Synapse, Data Factory) and related tools such as PolyBase and Visual Studio.
• Experience working with SQL Data Warehousing concepts and architectures.
• Exposure to public cloud platforms (Azure, AWS, or Google Cloud).
• Strong understanding of data modelling, data warehousing, and performance optimisation techniques.
• Excellent communication skills, with the ability to translate technical insights into business-friendly language.
• Familiarity with statistical concepts and data analysis techniques is a plus.
  

Experience

Minimum 5+ years of experience in Business Intelligence, Data Engineering, or related roles.

Position Objectives: 

To assume the overall management of the Outside Plant expansion program.

Job Description and Responsibilities

• Responsible for the leadership, management, execution, and control of all activities within the project to ensure timely, efficient, and professional execution of all project tasks
• Build a successful team of subordinate Project Managers and Section Managers
• Establish efficient reporting and escalation mechanisms for both the client and Norconsult Telematics
• Perform risk management activities by ensuring that critical project tasks and blocking issues are thoroughly analysed and that proper corrective actions are timely implemented
• Specify requirements for project staff in terms of number, qualifications, and time needed according to project demands and within the contract budget
• Ensure proper screening, evaluation, and recommendation of candidates (new and replacements)
• Establish and maintain a good relationship with the corresponding client management level
• Ensure project control, engineering review, and supervision processes are established to verify that project work and equipment deliveries are in accordance with approved project specifications and contractual obligations
• Plan vacations and time off to ensure the availability of manpower when and where required
• Ensure qualified deputies are appointed for all managers and other key staff members when unavailable
• Assess staff performance, placement in the organisation according to qualifications, and suitability for project work
• Prepare regular staff and manpower utilisation reports to management
• Ensure reporting tasks are timely executed and that reports are complete, covering all project needs, including progress status and financial status versus project timelines, contractual obligations, and other commitments
• Prepare regular and ad-hoc project reports for the client as well as NT Management
• Direct and follow up on overall planning for OSP expansion projects in collaboration with client management
• Coordinate project tasks as assigned to vendors, contractors, and client districts
• Participate in meetings with vendors, contractors, and the client and ensure inter-party dependencies are identified and communicated to all concerned parties
• Ensure Norconsult Telematics QA processes and client project processes are implemented and followed by the project team

Qualification and Required Skills

• Minimum Bachelor's degree in Computer Science, Telecommunications, or Engineering
• Minimum 15 years of documented professional experience within an operator or vendor organisation, with at least 5 years in a management position running large-scale, multi-disciplined telecommunications projects
• Knowledge and understanding of all aspects of Outside Plant
• Excellent organisational, management, and interpersonal skills, with experience working in a multi-cultural and multi-national environment
• Excellent communication skills and fluency in English; Arabic is considered an asset
• PMP project management certification or equivalent

Position Objectives

The Civil Design Review Engineer acts as a consultant to review design calculations, drawings, and layouts. The engineer ensures full compliance with Telecom Infrastructure codes and that all designs align with client specifications and standards. Core to this role is applied expertise in GSM infrastructure, civil design, lattice tower analysis, structural strengthening, GuyMast simulation, and STAAD Pro structural modelling.

Job Description and Responsibilities

• Oversee and manage civil design contents, coordinating with team members to produce final deliverables, with emphasis on GSM telecom infrastructure.
• Translate telecom service orders, including GSM rollout and upgrade scopes, into civil engineering requirements and structural design briefs.
• Review and approve civil design calculations using STAAD Pro and GuyMast, and deliver final recommendations on scope do-ability.
• Review and approve design drawings for lattice towers, monopoles, guyed masts, and ancillary telecom structures per applicable codes and client standards.
• Propose and guide site-specific structural solutions, including lattice tower strengthening, leg extensions, support beams, and foundation upgrades as required.
• Assess and execute structural strengthening programs for existing towers to accommodate new GSM equipment loads or antenna configuration changes.
• Perform and review GuyMast analyses validating guy wire tensions, anchor loads, and mast deflections under defined load cases.
• Conduct and review STAAD Pro analyses for towers, frames, and support structures, ensuring outputs are code-compliant and construction-ready.
• Troubleshoot structural design issues and implement corrective actions to prevent construction delays.
• Identify and mitigate structural risks, including design errors, material failures, and compliance breaches.
• Produce final design attributes including EPA, structure capacity, utilisation ratios, and future do-ability assessments.
• Lead stakeholder coordination and resolve issues that may cause project delays.

Qualification and Required Skills

• BSc in Civil or Structural Engineering.
• 5-10 years of Solid understanding of Telecom Industry standards, including TIA-222, with proven application in GSM infrastructure projects.
• Demonstrated expertise in civil design of lattice towers, monopoles, and guyed masts.
• Proven experience in structural strengthening of telecom towers, including capacity studies and reinforcement detailing.
• Proficient in GuyMast or equivalent — core requirement.
• Proficient in STAAD Pro — core requirement.
• Proficient in AutoCAD for civil design drawing review and production.
• Strong written and verbal English communication skills — mandatory.
• Highly organised, able to manage multiple tasks under pressure.
• Proficient in Microsoft Office applications.

Position Objectives:

• Lead the design, deployment, and optimization of enterprise-grade Red Hat OpenShift container platforms across data centers.
• Architect scalable, secure, and compliant solutions integrating networking, storage, and automation frameworks.
• Collaborate with cross-functional teams and technology partners to ensure seamless integration and governance alignment.
• Drive architectural reviews, proof-of-concepts, and technical enablement to enhance operational excellence.

Job Description and Responsibilities:

• Design and implement Red Hat OpenShift architecture ensuring scalability, security, and high availability across multiple data centers.
• Define infrastructure topology, network segmentation, and storage integration aligned with enterprise standards.
• Oversee end-to-end OpenShift deployment, integration with LDAP/AD, CI/CD pipelines, and monitoring platforms.
• Implement governance, RBAC, OAuth, and security compliance with CIS and NCA benchmarks.
• Collaborate with network, storage, and DevOps teams to optimize performance and ensure operational efficiency.
• Conduct architecture reviews, proof-of-concepts, and partner with vendors for solution validation and best practices.
• Provide documentation, technical training, and knowledge transfer to operations and support teams.
• Support automation through Ansible, Helm, and GitOps practices to streamline cluster management.

Qualifications and Experience:

• Bachelor’s degree in Computer Engineering, Information Systems, or a related field.
• Minimum 5 years of hands-on experience in OpenShift / Kubernetes architecture and administration.
• Proven expertise in container networking, CNI plugins, and multi-cluster connectivity.
• Experience with CI/CD tools, automation frameworks (Ansible, Helm, ArgoCD), and GitOps practices.
• Strong analytical, troubleshooting, and communication skills with cross-functional collaboration experience.
• Language proficiency: English (required); Arabic is an added advantage.

Position Objective:

The Business Analyst will be responsible for eliciting, analyzing, documenting, and managing business and functional requirements for the client customization project. The role will collaborate with business teams, SMEs, architects, developers, testers, and project management teams to ensure requirements are clearly understood, prioritized, designed, developed, tested, and successfully delivered.

Job Description & Responsibilities:

• Conduct workshops, interviews, and requirement gathering sessions with business and technical stakeholders.
• Document business requirements, functional requirements, non-functional requirements, user stories, process flows, data requirements, and acceptance criteria.
• Analyze existing processes, systems, spreadsheets, reports, and manual workflows to define the target client solution.
• Support the definition of system modules, workflows, dashboards, reports, screens, approvals, notifications, and integration requirements.
• Maintain the requirements traceability matrix across requirements, design, development, testing, and acceptance phases.
• Work closely with architecture, development, and QA teams to translate business requirements into detailed functional specifications.
• Support backlog management, sprint planning, prioritization, requirement clarification, and change control processes.
• Assist with data migration requirements, master data structures, reference data definitions, and reporting requirements.
• Prepare UAT test cases, validation scenarios, test scripts, and business acceptance documentation.
• Support user training activities, business readiness planning, and post-go-live issue triage.
• Participate in workshops, demos, and stakeholder review sessions to validate delivered functionality.
• Ensure requirements are aligned with business objectives, operational needs, and governance standards.

Qualifications & Experience:

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, Engineering, or a related field.
• 5+ years of experience as a Business Analyst within software delivery, ERP, CRM, workflow automation, or digital transformation projects.
• Experience with Odoo, ERP platforms, CRM systems, service management platforms, or custom enterprise applications is highly desirable.
• Experience working within telecom, infrastructure delivery, engineering, utilities, or government-sector environments is advantageous.
• Strong experience preparing BRDs, FRDs, functional specifications, process maps, user stories, workflows, and UAT documentation.
• Familiarity with Agile, hybrid, and waterfall delivery methodologies.
• Strong analytical, documentation, communication, and stakeholder management skills.
• Ability to bridge communication between business users and technical delivery teams.
• Experience with requirement traceability, backlog management, and business process analysis.
• Strong problem-solving skills with attention to detail and a business process improvement mindset.
• CBAP (Certified Business Analysis Professional) preferred.
• PMI-PBA Certification preferred.
• Agile / Scrum Certifications preferred.

• Business Process Management or Digital Transformation Certifications preferred.