Position Objective:

We are seeking a highly skilled and experienced Bids Specialist with a strong background in bid and proposal preparation. The ideal candidate will have experience working in a vendor or consultancy environment with a focus on technology services or sales. Responsibilities include preparing and submitting bids and tender documentation and presentations, ensuring compliance with company policies and procedures.

Job Description & Responsibilities:

• Proactively identify and respond to formal RFPs (Requests for Proposals) and unsolicited offers in the ICT industry.
• Develop and implement comprehensive bidding strategies to ensure competitiveness and maximize contract awards, aligning with client requirements and project goals.
• Conduct thorough research and analysis of bid requirements, specifications, and terms and conditions. Analyze RFQs and prepare costings using standard processes and tools.
• Collaborate with cross-functional teams to gather necessary information and documentation, crafting persuasive, detailed proposals. Manage internal teams (technical, commercial, and proposal writers) to ensure timely and high-quality proposal submissions.
• Coordinate with technical and account teams to conduct competitor research and analysis, developing effective win strategies.
• Lead the creation of compelling and compliant proposals, overseeing all aspects of content development, editing, and proofreading.
• Ensure compliance with all RFP requirements and guidelines.
• Prepare and submit highly competitive bids and tenders to prospective clients within established deadlines. Review and edit bids to ensure compliance with customer requirements and internal guidelines.
• Manage and update the bid content repository, ensuring accurate and up-to-date information is easily accessible.
• Oversee the entire bid process, from opportunity identification to proposal submission, and perform risk assessments related to bid submissions.
• Provide regular and timely updates to internal stakeholders (technical, account, management), monitoring progress and bid outcomes.
• Review and interpret customer feedback on unsuccessful bids to identify areas for improvement and implement corrective measures.
• Stay updated on industry trends, market conditions, and competitor activities to enhance bidding strategies.
• Develop and maintain relationships with key stakeholders, including customers, suppliers, and internal teams.
• Coordinate pre-bid meetings and site visits to gather critical information necessary for tender submissions.
• Monitor and ensure adherence to tender submission due dates, including checking, binding, packing, and preparing outgoing submissions. Also, ensure timely raising of clarifications to gain better clarity on offer submission and full compliance with all necessary details.
• Check and follow up on incoming tenders, noting tender due dates, project start and end dates, submission instructions/requirements, and mode of submission.
• Ensure the Proposals Library and related databases contain accurate and easily accessible information, and regularly update them.
• Responsible for all activities related to RFP review, verifying RFP content, queries upload, Terms and Conditions, and preparing costing sheets according to Etimad BOQ, and tender/proposal submission to the Etimad Portal.

Qualifications & Experience:

• Bachelor's degree in Engineering or Business.
• At least 8-10 years of proven experience in bid preparation, ideally within the telecom/technology and service sales industry.
• Strong understanding of tendering processes - RFIs, RFQs, and RFPs, including bid evaluation and contract negotiations.
• Technical knowledge of Telecom, IT, and Project Management will be an added advantage.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas and concepts clearly and concisely, and possess excellent writing, editing, and proofreading skills.
• Exceptional attention to detail and strong analytical and time management skills to meet tough deadlines.
• Demonstrated ability to work under pressure, meet deadlines, and handle multiple projects simultaneously.
• Proactive mindset with the ability to work independently and collaboratively in a team-oriented environment.
• Strong negotiation and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders.
• Knowledge of relevant local standards, regulations, business practices, and legal processes.
• Proficiency in MS Office suite (Word, Excel, PowerPoint), with expertise in creating professional documents, spreadsheets, and presentations.
• Familiarity with CRM and bid management software.
• Strong command of both English and Arabic languages (both written and spoken).

Position Objective:

The Cost Controller is responsible for planning, monitoring, and controlling project or operational costs to ensure financial efficiency and compliance with budgets. The role supports management by providing accurate cost analysis, forecasting, and reporting to enable informed decision-making. 

Job Description & Responsibilities: 

• Develop and maintain cost control systems, budgets, and forecasts.
• Prepare dashboards and cost reports using Power BI.
  
• Monitor actual costs versus budget and analyze variances.
• Prepare regular cost reports for management and project teams.
• Track commitments, expenditures, and cash flow.
• Support project managers with cost planning and financial risk assessment.
• Review contracts, purchase orders, and change orders for cost impact.
• Ensure cost data accuracy and compliance with company policies.
• Identify cost-saving opportunities and efficiency improvements.
• Coordinate with finance, procurement, and operations teams.

Qualifications & Experience:

• Bachelor’s degree in Finance, Accounting, Engineering, or related field.
• 3–7 years of experience in cost control, budgeting, or financial analysis.
• Strong Power BI skills for data modeling, visualization, and reporting.
  
• Experience in construction, manufacturing, or project-based industries preferred.
• Strong understanding of cost accounting principles.
• Advanced Excel and financial reporting skills.
• Proficiency with ERP or cost control software.

• Ability to meet deadlines and manage multiple priorities.

Position Objective:

The Close-Out Project Manager is responsible for managing and completing all project close-out activities, ensuring timely finalization of As-Built documentation, contractual deliverables, and clearance of contractor invoices. The role ensures projects are formally closed in compliance with contractual, financial, audit, and governance requirements, enabling smooth handover to operations.

Job Description & Responsibilities:

• Lead and manage project close-out activities across assigned projects and sites.
• Ensure full completion, review, validation, and approval of As-Built drawings, technical documents, and handover packages.
• Coordinate with contractors, consultants, and internal teams to resolve outstanding technical, commercial, or contractual issues.
• Review, validate, and approve contractor invoices, variations, and final accounts in line with approved scope and contracts.
• Ensure invoice quantities, milestones, and values are accurate and supported by approved documentation.
• Track close-out progress, risks, and delays, and provide regular status reports to management.
• Ensure compliance with contractual terms, company policies, audit requirements, and financial controls.
• Support project handover to operations and ensure all close-out deliverables are formally accepted.
• Maintain accurate records and document control for all close-out and financial documentation.
• Support internal and external audits related to project close-out and financial settlement.

Qualifications & Experience: 

• Bachelor’s degree in Engineering, or a related field.
• 10–12 years of experience in project close-out, contract administration, or project controls roles.
• Strong hands-on experience with As-Built documentation, handover packages, and close-out deliverables.
• Proven experience in contractor invoice validation, variation assessment, and final account clearance.
• Solid understanding of contracts, BOQs, milestones, and financial coordination.
• High attention to detail, documentation accuracy, and compliance.

• Strong coordination, communication, and stakeholder management skills.
  

Position Objectives

The Senior Business Excellence & Digital Transformation Lead is responsible for driving enterprise-wide business excellence and digital transformation initiatives across the organization. The role focuses on transforming traditional operating models into fully digitized, automated, and data-driven business processes that improve operational efficiency, governance, and performance visibility. The position leads the redesign and digitization of end-to-end processes, enabling integrated workflows, automation, and performance monitoring frameworks that deliver measurable business value and support the organization’s strategic objectives.

Job Description & Responsibilities

• Lead enterprise-wide digital transformation initiatives aligned with the organization’s strategic objectives and long-term vision.

• Translate business goals into digital transformation roadmaps prioritizing efficiency, scalability, and value creation.

• Drive the shift from manual and fragmented processes toward integrated, digitized, and automated business operations.

• Lead large-scale Business Process Reengineering (BPR) initiatives to enable digital operating models.

• Promote a digital-by-design mindset in all new processes, systems, and operational frameworks.

• Lead end-to-end process discovery, redesign, and digitization across departments.

• Implement workflow automation solutions including BPMS, RPA, and low-code/no-code platforms.

• Establish enterprise process standards, governance frameworks, and operational best practices.

• Ensure alignment of processes with quality management systems, compliance requirements, and operational standards.

• Define digitally enabled KPIs, SLAs, and OLAs embedded within automated workflows.

• Develop real-time dashboards and performance reporting frameworks to enhance operational transparency.

• Monitor process performance and continuously optimize operational efficiency.

• Support data-driven decision making through analytics, reporting, and operational insights.

• Lead change management initiatives to support digital adoption across the organization.

• Promote a culture of continuous improvement, innovation, and operational excellence.

• Facilitate cross-functional collaboration to ensure successful implementation of transformation initiatives.

• Provide guidance and support to departments adopting new digital processes and automation frameworks.

Qualifications & Experience

• Bachelor’s degree in Engineering, Business Administration, Information Systems, or a related field.

• 8–12 years of progressive experience in Business Excellence, Digital Transformation, or Process Automation roles.

• Proven leadership experience in large-scale digital transformation and automation programs.

• Experience working in telecom, infrastructure, utilities, real estate, or large enterprise environments is preferred.

• Strong expertise in digital transformation, process digitization, and operational automation.

• Hands-on experience with Business Process Management Systems (BPMS) such as Pega, Appian, Bizagi, Camunda, or similar platforms.

• Experience with low-code/no-code platforms and Robotic Process Automation (RPA) technologies.

• Advanced knowledge of process modeling standards such as BPMN 2.0.

• Good understanding of frameworks such as ITIL, eTOM, Quality Management Systems (QMS), and performance management models.

• Strong analytical, facilitation, and executive communication skills.

• CBPP / CBPL or equivalent Business Process Management certifications.

• BPMN 2.0 certification (OCEB 2 or equivalent).

• Lean Six Sigma Green Belt or Black Belt.

• Digital Transformation or Business Excellence certifications.

Position Objectives:

• Odoo Developer to design, develop, and customise Odoo applications tailored to our business requirements.
• Extensive experience in Odoo, Python, and PostgreSQL, with a strong focus on building efficient, scalable, and secure solutions.
• Expertise in Odoo’s MVC architecture, ORM framework, and security best practices to ensure seamless functionality across business operations.

Job Description & Responsibilities:

• Design, develop, and maintain custom Odoo modules and workflows to align with business needs.
• Implement Odoo’s MVC architecture for structured application design and performance optimization.
• Develop and customise Odoo modules, including Accounting, Inventory, Project, and others.
• Debug and resolve technical issues in both custom and core Odoo codebases.
• Ensure compliance with Odoo security models, record rule configurations, and best practices.
• Create custom workflows, business logic, and automation tools to enhance user experience.
• Design and manage PostgreSQL databases, ensuring scalability, efficiency, and security.
• Write optimized SQL queries for data retrieval, manipulation, and relationships.
• Ensure database structures align with Odoo ORM processes and performance benchmarks.
• Integrate Odoo with third-party applications and services via APIs and custom connectors.
• Customize Odoo front-end components using JavaScript, HTML, and CSS.
• Leverage Python’s libraries and frameworks to optimize development efficiency.
• Write clean, maintainable, and optimized Python code following OOP principles.
• Conduct unit testing and troubleshooting to ensure high-quality deliverables.
• Deploy applications in testing and production environments while monitoring performance.
• Maintain comprehensive technical documentation and user guides.
• Work closely with cross-functional teams to gather requirements and deliver tailored solutions.
• Explore and implement new tools and technologies to improve the development lifecycle.
• Utilize Docker or containerization tools for application deployment and scalability.

Qualifications & Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 8+ years of hands-on experience in Odoo development and module customization.
• Strong expertise in Python programming, including OOP concepts, MRO, decorators, and data structures.
• Proficiency in Odoo ORM framework, MVC architecture, and security models.
• Experience in PostgreSQL database design, optimization, and SQL query writing.
• Familiarity with front-end technologies (JavaScript, HTML, CSS) for Odoo view customization.
• Experience integrating Odoo with third-party services via APIs.
• Knowledge of Docker or similar containerization tools is a plus.

• Strong problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
  

Position Objectives

• Provide technical support and quality assurance for Fire Protection & Life Safety (FLS) systems within the Data Center program.
• Ensure compliance with relevant codes/standards and local authorities.
• Protect mission-critical assets and facilitate safe occupancy and efficient handover processes.

Job Description and Responsibilities

• Assist in the design review and approval of FLS systems, ensuring alignment with applicable standards (e.g., NFPA, local regulations).
• Support the verification of fire protection systems, including detection, suppression, and emergency communication interfaces.
• Participate in the resolution of technical queries and ensure installation quality during construction, focusing on compliance and best practices.
• Assist in testing and commissioning activities, including conducting site tests and coordinating authority inspections to ensure project readiness.
• Prepare comprehensive documentation for handover processes, including as-builts, operation manuals, and training materials for end-users.

Qualification and Required Skills

• Bachelor's degree in Mechanical Engineering, Fire Protection Engineering, or a related field (mandatory).
• Minimum of 5 years of experience in fire protection systems, preferably within mission-critical or data center environments.
• Proficient knowledge of fire protection systems, including fire pumps, sprinklers, clean agent suppression, and alarm systems.
• Strong authority coordination experience with Civil Defense and third-party reviewers.
• Strong documentation control and stakeholder management skills, with the ability to communicate effectively across teams.
• Capable of working collaboratively under pressure to resolve site issues efficiently.
• NFPA-related credentials or CFPS (Certified Fire Protection Specialist) are preferred.

Position Objective:

• Accomplished Solution Architect with deep expertise in enterprise and mobile network design, dedicated to delivering secure, scalable, and cost-effective solutions that align with organizational strategy and architectural best practices.
  

 Job Description & Responsibilities:

• Develop and implement solutions that are aligned with project objectives, meet business requirements, and adhere to architectural principles.
• Evaluate and select optimal technologies for mega projects, considering cost optimization and ensuring alignment with all relevant internal teams.
• Ensure that all solutions are aligned with business strategy and goals.
• Design solutions that seamlessly integrate with the existing network and fulfill the requirements of other technical teams.
• Proactively manage technical risks and ensure compliance with all applicable regulations.
• Maintain comprehensive and well-documented records for all project-related documents.
• Continuously evaluate and improve solution architecture processes to identify opportunities for enhancement.
• Manage relationships with vendors to ensure the Solution Architect team's awareness of the latest technological advancements.
• Collaborate closely with business units to understand customer needs, develop compelling technical proposals, and effectively present technical solutions to win business opportunities.
• Build robust and secure solutions that incorporate strong security measures to protect sensitive information and mitigate security risks.
• Demonstrate expertise in designing enterprise-scale solutions across a diverse range of technologies.

 Qualification & Experience:

• Bachelor’s degree in Telecommunication, Computer Science, Information Technology, or a related field.
• Minimum 10+ years of experience in Mobile or Enterprise Network architecture roles, with a focus on enterprise architecture or solution design.
• Experience in specific technology domain areas (e.g. OSP Fiber Network, ISP, Transport, Mobile Core or Wireless Network) experience
• Experience in design, implementation, or consulting in Service Provider infrastructures experience.
• Certifications (Optional): TOGAF, or equivalent enterprise architecture framework certification.

Position Objectives:

Develop organizational transformation and operational excellence program to align with business objectives.

Job Description & Responsibilities:

• Determining business issues and recommending organization change strategy solutions to drive business value.
• Utilizing in-depth business knowledge aligned to business objectives, processes, measurements and tools to analyze client business issues.
• Analyzing core HR & business processes and KPIs, conducting a current-state assessment (AS-IS Analysis) of processes to identify improvement/standardization or re-engineering potential and propose innovative solutions, which are based on the market benchmarks and feasibility studies.
• Formulating hypotheses and testing conclusions to determine appropriate solutions.
• Designing the Organization Change Strategy/Plan to build the new organizational design, behaviors and the change strategies to assure successful implementation.
• Engage with stakeholders to ensure effective change planning and delivery.
• Designs the job matrix of all jobs in the new organization.
• Prepares new job descriptions with clear roles & responsibilities and assigns them into the job matrix.
• Drive the Organizational Change as per the directions of the Program Director.
• Perform analysis of operational excellence metrics by identifying, collecting, and synthesizing key measures and performance metric targets.
• Provide hands-on facilitation, training, and process improvement subject matter expertise to business stakeholders.
• Assist the program Head in the definition of improvement initiative scoping and objectives, involving all relevant stakeholders ensuring technical and operational feasibility of Continuous Improvement initiatives.
• Partner with PMO office, HR Operations, and IT to drive strategic initiatives.
• Embed a culture of operational excellence through promoting lean thinking and providing training, where appropriate.

Qualifications & Experience:

• Bachelor’s degree or equivalent qualification.
• Minimum of 7 years’ experience in HR process excellence, preferably within Telecommunications industry.
• Experience in designing and leading business/ organizational transformation initiatives, and changes based on a deep understanding of business processes, project management methodologies, process improvement, and change management.
• Possess good interpersonal communications and negotiation skills.
• Experience in leading large end-to-end cross-functional process excellence/improvement initiatives.
• Be able to work as a team member, have good coordination and organizing skills.
• Must be able to communicate effectively and clearly in writing and orally, both in one-on-one and in group presentation situations.

Position Objectives: 

Deliver high-quality data visualizations, well-structured reports, and automated reporting solutions that support operational and strategic decision-making. The role is responsible for transforming complex datasets into intuitive dashboards, designing and automating recurring and executive reports, improving data accuracy, and ensuring the timely availability of insights to stakeholders  ​

Job Description & Responsibilities: 

Data visualization & automation:

• Design, develop, and maintain Power BI, Tableau & web-based dashboards to provide actionable insights.
• Automate standard and executive reporting processes to improve efficiency and accuracy.
• Collaborate with stakeholders to understand reporting requirements and translate them into effective dashboards and reports.
• Apply UX principles to ensure dashboards are user-friendly, intuitive, and visually compelling.
• Utilize ETL processes and data integration techniques to consolidate and prepare data from multiple sources.
• Develop scripts or workflows using Python or similar languages for data manipulation, automation, and advanced analytics.
• Incorporate advanced analytics, including AI-driven insights, to enhance reporting and decision-making capabilities.
• Continuously monitor, validate, and improve the quality and performance of dashboards and automated reports.
• Document reporting processes, data sources, and dashboard logic for transparency and maintainability

General

• Report daily to the Senior Manager, Service Excellence, providing updates on performance management, reporting, and operational metrics.
• Ensure all performance management, reporting, and dashboard requirements are met, especially during the handover from network delivery to operations.
• Support the evaluation and continuous improvement of operational processes related to performance management and reporting.
• Arrange, participate in, and contribute to meetings and workshops on performance management, reporting, and department deliverables.
• Prepare reports, documents, and dashboards as required, initiating appropriate actions based on insights.
• Maintain accuracy, timeliness, and consistency of data presented in reports and dashboards.
• Collaborate with stakeholders to ensure reporting aligns with operational and strategic objectives 

Qualifications & Experience: 

• Minimum Bachelor’s degree in computer science, telecommunications or engineering.
• Minimum 5 years of documented professional experience within either an operator or vendor organisation, with at least 3 years in performance management, dashboard & reporting design & automation.
• Strong experience in Power BI, web-based dashboards, report design, and automation, with a solid understanding of UX/UI principles.
• Proficiency in Python or similar scripting languages, ETL processes, and data integration for efficient reporting and analytics.
• Strong analytical, problem-solving, and communication skills, with familiarity in AI/advanced analytics concepts 
  

Position Objective:

• Expertise in overseeing end-to-end contract lifecycle — from initiation and tendering to execution, change management, and closure.
• Skilled in collaborating with cross-functional teams including Procurement, Legal, and Operations to ensure contracts align with business goals and compliance standards.
• Adept at developing tender documentation (RFI, RFP, RFQ, PR), managing vendor evaluations, and supporting bid processes through to project awards and contract signing.
• Demonstrated ability to identify, assess, and establish strategic partnerships with vendors through performance-based agreements and incentive models.
• Strong background in contract change order management, renewal tracking, project close-out coordination, and issue resolution within complex operational environments.
• Hands-on experience in large-scale telecom or infrastructure projects involving project planning, budgeting, risk analysis, and stakeholder coordination.
• Proven leadership in managing and developing high-performing teams through goal setting, coaching, and performance management.
• Analytical thinking, strategic orientation, and strong communication and negotiation skills.

Job Description & Responsibilities:

• Lead planning, alignment, and tracking of all new and renewal projects in coordination with category departments and assigned cross-functional project teams.
• Work closely with Procurement to ensure all contractors and suppliers are properly registered and qualified in accordance with organizational standards.
• Manage the end-to-end tendering process including preparation of RFI, RFP, RFQ, and PR documents; ensure transparency and compliance during evaluation and award stages.
• Collaborate with Legal to finalize and approve contracts, ensuring that terms and conditions safeguard organizational interests.
• Evaluate and select vendors based on capability, performance, and potential for long-term strategic partnership.
• Develop partnership models, including revenue-sharing mechanisms and incentive schemes, to enhance vendor collaboration and mutual business growth.
• Ensure effective monitoring, administration, and documentation of all contractual agreements to maintain compliance and mitigate risk.
• Manage and process contract change orders, renewals, and extensions, ensuring timely action and adherence to budgetary and operational requirements.
• Track contract performance, deliverables, and milestones while coordinating with internal and external stakeholders for issue resolution.
• Supervise project close-out activities (technical and financial), ensuring proper documentation and settlement with vendors and relevant departments.
• Address and resolve any contractual or procurement-related discrepancies within ERP/Oracle systems to support smooth project execution.
• Lead the Contract Management Section, providing direction, guidance, and performance oversight to ensure high standards of efficiency and output.
• Define team goals, KPIs, and development plans in alignment with organizational objectives.
• Motivate and engage team members through coaching, mentoring, and continuous feedback to drive professional growth and accountability.
• Promote best practices, continuous improvement initiatives, and adherence to quality and compliance standards across all contract management functions.
• Participate in departmental planning and strategy formulation, contributing to the overall effectiveness of Finance & Contract Management operations.
• Support audits, compliance checks, and performance reviews related to contracts and procurement activities.
• Represent the Contract Management function in cross-departmental meetings, project reviews, and vendor negotiations.
• Undertake additional tasks or projects as directed by the Director – Finance & Contract Management to achieve departmental and organizational objectives.

Qualifications & Experience:

• Bachelor’s/Master's degree in Engineering, Business Administration, or a related discipline is required.
• Project Management certifications such as PMP (Project Management Professional), CAPM (Certified Associate in Project Management), or PRINCE2. Other relevant certifications like AMII (for management and business administration) are advantageous.
• 7+ years of relevant experience in contract management, procurement, or project management.
• Proven experience managing large-scale projects, preferably within telecommunications, infrastructure, or similar operational sectors.
• Hands-on exposure to project planning, resource allocation, risk assessment, and contingency planning.
• Demonstrated experience in tender management, vendor evaluation, contract negotiation, and partnership development.
• Strong knowledge of contract management principles, procurement processes, and project management tools.
• Excellent planning, organizing, and prioritization skills.
• Strong analytical and critical evaluation abilities for assessing contracts, vendor proposals, and project outcomes.
• Strategic orientation with the ability to align contract management practices with business goals.
• Bilingual proficiency in English and Arabic (written and spoken) is required.

Position Objectives

• Lead the design and solution architecture of 5G Core, Voice Core, and Control networks.
• Drive modernization, transformation, and migration initiatives for next-gen voice and core control services.
• Ensure service resilience, business continuity, and compliance with regulatory and risk management standards.
• Enable technology adoption that enhances operational efficiency, customer experience, and service innovation.

 Job Descriptions & Responsibilities

• Design and implement 5G Core, IMS, SBC, HSS, STP, and other voice core & control network components.
• Support 5G SA Core, network slicing, private networks, and edge use case deployments.
• Manage capacity, performance, and expansions of voice and core control services.
• Coordinate with cross-functional teams (Mobility, IT, Cybersecurity, Transport, Operations, etc.) for integration.
• Conduct E2E validation, testing, and acceptance of VNFs/CNFs in NFV/Cloud environments.
• Validate vendor solutions, technical specs (HLD, LLD, integration docs), and approve MOPs/BOQs.
• Lead RFX/RFP preparations, vendor evaluations, and ensure adoption of latest technologies.
• Ensure cybersecurity and data protection compliance in solution design while supporting business units.

 Qualification & Experience

• Bachelor's degree in Telecommunications or Computer Engineering.
• 12+ years’ experience in telecom industry with deep expertise in 5G Core, Voice Core & Control design.
• Strong background in VoLTE, VoNR, VoWiFi, VoBB, signaling/control networks, and user data management.
• Proven track record in tender preparation, architecture analysis, network automation, and orchestration.
• Solid knowledge of 5G SA Core, CUPS, Telco Cloud, Security standards, Open RAN, and NFV concepts.
• Excellent communication, stakeholder management, and problem-solving skills; strong business acumen.
• Languages: English fluency is mandatory; Arabic is good to have.